Chrissy Cortez
Camarillo,CA
Summary
Healthcare professional known for high standards and consistent results. Proven ability to enhance care delivery and streamline operations. Reliable team player who adapts to changing needs and fosters collaboration. Skilled in strategic planning and resource management.
Overview
16
16
years of professional experience
Work History
Accounting Assistant
Eberhard Equipment
01.2024 - Current
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reduced discrepancies in accounts by promptly investigating and resolving financial variances.
- Managed banking reconciliations and monthly balance sheet statements.
- Assisted in the preparation of monthly financial reports, highlighting key performance indicators for management review.
- Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
Administrator
FamilyCare Care
08.2008 - 01.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
- Maintained a safe environment for residents by conducting regular safety audits and implementing necessary improvements.
- Achieved high levels of family satisfaction with regular updates on their loved ones'' progress and addressing concerns promptly.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
- Collaborated with other departments to enhance inter-disciplinary care for residents, ultimately improving overall wellbeing.
- Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
- Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.
- Coached and trained newly hired employees to promote knowledge of responsibilities and position requirements.
- Established strong relationships with local healthcare providers, ensuring comprehensive medical support for memory care residents when needed.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Ensured regulatory compliance within the memory care unit through diligent documentation and adherence to established guidelines.
- Evaluated staffing needs regularly, adjusting schedules as necessary to maintain proper coverage while minimizing overtime costs.
- Monitored daily delivery of quality services, which promoted high level of satisfaction among families and residents.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
- Enhanced staff performance by providing ongoing training and support in dementia care best practices.
- Conducted tours of facility to prospective residents and families.
- Reduced staff turnover by fostering a supportive work environment that encouraged open communication and teamwork.
- Developed therapeutic activities tailored to residents'' cognitive abilities, resulting in increased engagement and socialization among individuals with dementia.
Education
No Degree - Human Resources Development
HRCI
12-2018
RCFE ADMIN CERTIFICATE - Health Care Administration
CCLD
11-2011
High School Diploma -
Hueneme High School
Port Hueneme, CA06-2000
Skills
- Customer Service
- Strong Communication Skills
- Healthcare administration
- Care Planning
- Medical terminology knowledge
- Writing reports
- Charting and recording
- Basic Life Support
- Healthcare Navigation
- Medical Terminology
- Critical Thinking
- Excellent Communication
Languages
Spanish
Timeline
Accounting Assistant
Eberhard Equipment
01.2024 - Current
Administrator
FamilyCare Care
08.2008 - 01.2024
No Degree - Human Resources Development
HRCI
RCFE ADMIN CERTIFICATE - Health Care Administration
CCLD
High School Diploma -
Hueneme High School
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