Chrissy Eyler

• Company Overview: United States Army Medical Research and Development Command, Headquarters
• Regulatory & Technical Writing Excellence:

- Write, edit, and review complex regulatory documents, policies, annual reports, and master files in both Army and Defense Health Agency formats, ensuring compliance with federal regulations and formatting standards

- Provide subject matter expertise on document development to integrated product teams and working groups, advising on writing activities, document review processes, and regulatory compliance issues

- Efficiently apply appropriate formats dependent upon document intent, including government forms, policies, reports, and regulatory submissions

- Conduct comprehensive document reviews for accuracy, legal sufficiency, and regulatory compliance

- Serve as principal advisor on public disclosure of information and regulatory document requirements

• Project Management & Team Collaboration:

- Collaborate with cross-functional teams across multiple time zones, attending meetings with integrated product teams and external stakeholders

- Track and manage multiple writing projects simultaneously, ensuring internal and regulatory deadlines are met

- Provide routine reports and updates to leadership on document development activities and project status

- Assist with project management tasks and proactively identify operational inefficiencies to suggest process improvements

• FOIA/Privacy Act Regulatory Expertise:

- Serve as designated authority to grant or deny requests submitted pursuant to FOIA/Privacy Act regulations

- Formulate and implement policy as it relates to FOIA/PA compliance and regulatory requirements

- Prepare documentation for complex litigation and provide technical expertise to department attorneys

- Evaluate FOIA/PA request responses for accuracy, legal sufficiency, and timeliness

- Confer and negotiate with administrative personnel, private sector, and governmental agencies on regulatory and policy questions

• Administrative & Operations Support:

- Manage complex executive calendars and coordinate logistics for senior leadership

- Handle confidential correspondence and communications with discretion and professionalism

- Maintain digital filing systems, SharePoint administration, and serve as Headquarters Records Management Liaison

- Conduct research and synthesize data to support executive decision-making

• Strategic Writing & Communication:

- Developed and executed comprehensive written materials including direct mail campaigns, newsletters, annual reports, and stewardship communications

- Created measurement tools and evaluation frameworks for program effectiveness

- Prepared written and printed materials for development, public relations, and program implementation

- Coordinated production and content of organizational promotional materials, ensuring consistent messaging and compliance with nonprofit regulations

• Project Management & Stakeholder Relations:

- Tracked development projects and goals, defining timelines and deliverables for multiple concurrent initiatives

- Maintained relationships with Board of Directors and coordinated board meeting materials and presentations

- Managed database systems for donor tracking, relationship management, and comprehensive reporting

- Provided regular gift, revenue, and event reports to executive leadership and committees

• Database Management & Technical Writing:

- Managed comprehensive donor database system (Raiser’s Edge) including data entry, reporting, and analysis

- Wrote and formatted direct mail campaigns, newsletters, and annual reports with subject-matter expertise

- Developed and maintained communication matrices and solicitation strategies for fiscal year planning

- Created annual budget goals and performance metrics with detailed tracking and reporting

• Regulatory Compliance & Communications:

- Produced donor communications and correspondence ensuring compliance with nonprofit regulations

- Developed acknowledgment systems and stewardship reports meeting legal and ethical requirements

- Promoted organizational mission and values through strategic written communications

• Client Relations & Process Management:

- Managed portfolio of 26 clients including regulatory compliance organizations (501(c)(3) entities)

- Developed and maintained client account metrics and standard communication protocols

- Managed direct mail processes from initial processing through final acknowledgments

- Ensured quality control and compliance with client-specific regulatory requirements

- Resolved complex issues and conflicts while maintaining regulatory compliance standards