Chrissy Ford
San Diego,CA
Summary
Focused individual with managerial experience in the business sector. Proven ability to develop and execute strategic plans, build relationships with clients, and manage the day-to-day operations of the business. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Hertz
09.2021 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed statistical analysis on sales data to measure
company progress and diagnose procedural obstacles and weakness.
Manager
Jamacha Self Storage
02.2018 - 06.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and implemented business strategies to achieve business goals and stay competitive.
Intake Coordinator/Data Entry
Alorica/United Healthcare
01.2017 - 10.2017
- Entered client account data from source documents within allotted time limits
Reviewed data for deficiencies and errors correcting any incompatibilities and checking output - Designed databases for specific client use and trained clients in the use of data storage.
- Implemented database techniques to overcome obstacles and increase team productivity.
Residential Lead
The Arc Of San Diego
03.2013 - 09.2016
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents. Prepared audit reports.
- Enforced policies and safety standards through building and room rounds. Assessed resident behavior.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
Skills
- Customer Relationship Management
- Customer Service
- Documentation and Reporting
- Cost Reduction
- Operations Management
- Database Management
- Records Maintenance
- Effective Communication
- Report Writing
Timeline
Assistant Manager
Hertz
09.2021 - 02.2023
Manager
Jamacha Self Storage
02.2018 - 06.2020
Intake Coordinator/Data Entry
Alorica/United Healthcare
01.2017 - 10.2017
Residential Lead
The Arc Of San Diego
03.2013 - 09.2016
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