Summary
Overview
Work History
Education
Skills
Timeline
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Chrissy Gregory

Sales
Indianapolis,IN

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated Sales Counselor with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.



Overview

8
8
years of professional experience

Work History

Receptionist

Xtrordinary PIzza
Wanamaker, IN
05.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.

Sales Counselor

JT International
Indianapolis, IN
05.2017 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Cold-called leads and closed large number of new sales over several months.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05.1996

Skills

  • Delivery Coordination
  • Customer Complaint Resolution
  • Visitor and Customer Relations
  • Data Research and Analysis
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Data Entry and Database Software
  • Greeting and Seating Clients
  • Call Answering and Routing
  • Google Docs
  • Mail Preparation and Sorting

Timeline

Receptionist

Xtrordinary PIzza
05.2019 - Current

Sales Counselor

JT International
05.2017 - Current

High School Diploma -

Warren Central High School

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Chrissy GregorySales