Chrissy Hawkins
Morrow,GA
Summary
I am a hard working fast learner looking to obtain a position that will enable me to continue to develop my strong organizational skills, leadership qualities, multi-cultural background, and ability to work well with others. I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.
Overview
13
13
years of professional experience
Work History
Front Office Medical Assistant
Cobb Vinings Gynecology
Smyrna, Georgia
06.2023 - Current
- Greeted and checked in patients, collected necessary paperwork, and updated patient information.
- Answered phone calls, responded to inquiries, scheduled appointments, and managed calendars.
- Assisted in training new front office staff members.
- Scanned documents into electronic health record system.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Medical Receptionist
Dynamic Pain and Wellness
Mobile, AL
12.2019 - 06.2023
- Used the computer program Prognosis to check in patients, and update their charts
- Collected any debt owed by the patients to the company
- Insurance verification, pricing, End of Day reports, and Reconciliation reports.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Receptionist
West Mobile Medical Group
Mobile, AL
09.2018 - 12.2019
- Used the computer program Athena to check in patients, and update their charts
- Collected any debt owed by the patients to the company, as well as set up future appointments as needed
- Insurance verification, pricing, and patient call backs
- Scheduled and followed up on patient appointments
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
Hygiene Assistant/Front Desk
Mobile Bay Dental & Vision
Semmes, AL
08.2016 - 09.2018
- Used the computer program Macpractice to check in patients, update their charts, and go over their treatment plans if they had one
- Collected any debt owed by the patients to the company, as well as set up future appointments as needed
- Insurance verification, pricing, patient callbacks, and chart completion
- Took film/digital x-rays on all patients as needed
- Managed use, cleaning, sterilization and storage of instruments according to American Dental Association standards.
- Prepared tools and materials for dentist use during procedures and passed instruments to dentist upon request.
Shipping And Receiving Coordinator
Lotus Stores Inc
Mobile, AL
08.2013 - 08.2016
- Organized and controlled inventory for nine (9) stores locations in three (3) states
- Managed a diverse team of warehouse employees training and leading them to perform and distribute merchandise to store locations efficiently
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Investigated inventory discrepancies to maintain recordkeeping validity.
Social Media Manager
Mobile Fashion Council
Mobile, AL
01.2012 - 10.2017
- Controlled social media aspects and grew the social awareness of Camp Rap-A-Hope and Eye Heart World; 501(c)(3) organizations that are financially supported by Mobile Fashion Week.
- Used editing and graphic design tools to create content and visuals for social channels.
- Tracked social media metrics to determine audience growth rate, volume and reach.
- Engaged with and responded to online audience through relevant comments.
- Prepared monthly calendar to manage online content across multiple platforms.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
Training Manager
Plato's Closet
Mobile, AL
12.2011 - 06.2015
- Designed training schedules for new and existing employees.
- Mentored team members to succeed and advance within department and company.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Implemented training improvements to achieve desired results.
- Produced reports and maintained training documents to support training activities.
Education
Bachelor of Arts - Biology
University of South Alabama
Mobile, ALHigh School Diploma -
American International School of Cairo Egypt
Cairo, Egypt05.2011
Skills
- Type up to 95 WPM with high accuracy
- Retail Management
- Brand Development
- Quickbooks
- Market Research
- Microsoft Office Proficient
- Organization and Time Management
- Administrative Support
- Customer Service
- Detail-Oriented
- Data Entry Software
Timeline
Front Office Medical Assistant
Cobb Vinings Gynecology
06.2023 - Current
Medical Receptionist
Dynamic Pain and Wellness
12.2019 - 06.2023
Medical Receptionist
West Mobile Medical Group
09.2018 - 12.2019
Hygiene Assistant/Front Desk
Mobile Bay Dental & Vision
08.2016 - 09.2018
Shipping And Receiving Coordinator
Lotus Stores Inc
08.2013 - 08.2016
Social Media Manager
Mobile Fashion Council
01.2012 - 10.2017
Training Manager
Plato's Closet
12.2011 - 06.2015
Bachelor of Arts - Biology
University of South Alabama
High School Diploma -
American International School of Cairo Egypt
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