Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Chrissy Martin

Cassville,MO
Chrissy Martin

Summary

Proven housekeeping expert with a track record of enhancing room cleanliness ratings by adopting innovative cleaning techniques at Skye Campbell. Demonstrates exceptional organizational abilities and a detail-oriented approach, significantly reducing guest complaints. Skilled in using steam-operated sterilizers and fostering positive team dynamics, ensuring high standards of hygiene and guest satisfaction. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Reliable Job Title dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

5
years of professional experience

Work History

Skye Campbell

Housekeeper
04.2019 - 08.2024

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Operated electronic backpack vacuums and floor sweepers.
  • Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
  • Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
  • Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
  • Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
  • Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
  • Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
  • Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
  • Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
  • Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
  • Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
  • Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
  • Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.

Education

Timber Creek High School
Fort Worth, TX

High School Diploma
05.2000

University Overview

Skills

  • Cleaning and organizing abilities
  • Housekeeping
  • Residential Cleaning
  • Deep cleaning expertise
  • Interior and exterior cleaning
  • Carpet cleaning
  • Building Maintenance
  • Multitasking and Prioritizing
  • Deep Cleaning Protocols
  • Furniture Moving
  • Stain Removal
  • Upholstery Cleaning
  • Repair Service Coordination
  • Steam-Operated Sterilizers
  • Computerized Maintenance Management

Timeline

Housekeeper
Skye Campbell
04.2019 - 08.2024
Timber Creek High School
High School Diploma

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Chrissy Martin