Christina Moore
Aransas Pass,United States
Summary
Human Resources professional with strong focus on team collaboration and achieving results. Skilled in recruitment, employee relations, and benefits administration. Reliable and adaptable, capable of managing changing needs and priorities. Known for effective communication and problem-solving abilities, ensuring positive workplace environment and efficient HR operations.
Overview
18
18
years of professional experience
Work History
Operations Manager/HR Resources
After Hours Recovery, Inc
02.2007 - Current
- Managed the development of programs, policies, and solutions that aligned with the vision of the company
- Responsible for overseeing all general HR functions (employee relations, state and federal HR compliance, performance management, retention, team member development, etc.) for field site locations
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Fostered team culture of consistent improvement by implementation of operational efficiencies
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Support salary reviews, promotions, and equity compensation processes
- Oversee employee corrective action meetings and employment separation discussions
- Developed and implemented HR programs to support talent team, employee engagement and business development
- Manage HRIS systems such as Workday and ADP to drive employee talent profile
- Serve as a point of contact for employee inquiries regarding payroll, benefits, and compliance issues
- Assist with the onboarding and offboarding process, ensuring seamless transitions for new hires and departing employees
- Lead complex employee relations matters, including conflict resolution and performance management, ensuring alignment with organizational culture and values
- Support recruitment efforts, including job postings, candidate screenings, and interview coordination
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Recruiter/Onboarding Specialist
Pond LLC
02.2019 - Current
- Created and maintained a remote desktop support system, resulting in a 25% reduction in time spent on remote support activities
- Coordinated virtual meetings with remote teams, ensuring that all meetings ran on time and within budget
- Studied job descriptions and qualifications to determine applicant requirements.
- Reconciled vendor accounts to ensure accuracy of payments and compliance with established policies and procedures
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Generated reports and provided analytics on accounts payable to senior management, resulting in improved budget forecasting
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Developed and implemented an automated system for managing accounts payable, resulting in improved accuracy and efficiency
- Researched and resolved discrepancies between invoices and payments
- Processed offer rescinds and start day change requests
- Analyzed and reported on key recruitment metrics, providing insight into the effectiveness of recruitment efforts
- Established a referral program that increased the number of qualified applicants by 30%
- Conducted reference checks to ensure candidate qualifications and experiences
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Human Resource Manager
Diversified Management, Inc
05.2012 - 09.2015
- Established a compensation system that was competitive in the marketplace and attracted top talent
- Developed and implemented a comprehensive employee engagement survey that identified key areas for improvement in the workplace
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Created a comprehensive performance management system that improved performance reviews by 75%
- Developed and implemented a comprehensive employee training program that increased employee knowledge and skills by 95%
- Developed project plans that included timelines, milestones, and resource allocation to ensure successful project completion
- Worked with project managers to develop and implement strategies for cost savings and resource optimization
- Developed and managed an organizational structure that allowed for effective resource allocation and delegation of tasks
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Education
Bachelor of Science -
Texas Tech University
Lubbock, TX12.2025
Bachelor's Degree -
American Military University
05.2025
Skills
- Leadership Skills
- Ability to Work Under Pressure
- Microsoft Excel
- Effective Time Management
- Human Resources
- Human Resources Information System (HRIS)
- Knowledge of Labor Relations
- Payroll Management
- Recruitment
- Employee Retention
- Performance Management
- Management Systems
- Safety Principles
- Contract Management
- Communication Skills
- Strategic Thinking
- Scheduling
- Knowledge of Finance
- Customer Service
- Attention to Detail
- Team Working
- Automated Data Processing (ADP)
- Conflict Resolution
- Employee Engagement
- Employee Onboarding
- Human Resource Strategy
- Knowledge of Employee Benefits
- Microsoft Office
- Training Activities
- Workday
- DocuSign
- Business Efficiency
- Team Management
- Vendor Relationship Management
- Management of Changes
- Strategic Management
- Policy Development
- Employee training
- HR compliance
- Conflict resolution
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- New hire training
- Training and onboarding
- New hire paperwork processing
- Time management
- Employee relations
- Personnel file management
- Benefits administration
- Payroll coordination
- Workers' compensation
- Background checks
- Hiring management
- Employee paperwork
- HR recordkeeping
Extra-Curricular Activities
Ombudsman, United States Navy, Panama City, FL, United States, 01/01/19, 08/01/22, Served as the liaison between the U.S. Navy command and families., Informed command of overall health, welfare, and morale of military families., Served as the primary communication point of contact between families and command.
Timeline
Recruiter/Onboarding Specialist
Pond LLC
02.2019 - Current
Human Resource Manager
Diversified Management, Inc
05.2012 - 09.2015
Operations Manager/HR Resources
After Hours Recovery, Inc
02.2007 - Current
Bachelor's Degree -
American Military University
Bachelor of Science -
Texas Tech University
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