Christine Ramos
Searcy,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
01.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Night Desk Attendant
Harding Place
08.2021 - 12.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients and updated client records.
- Resolved customer problems and complaints.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Collected [Product or Service] payments from clients and updated account balances.
- Collected, sorted, distributed and sent mail and packages.
- Kept records in CRM to maintain customer data.
Janitorial Worker
Aramark
03.2021 - 08.2021
- Swept hard surface floors using broom or push broom dust mop.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Sanitized break area kitchen counters, tables and sinks.
- Dusted surfaces, ledges, fixtures and furniture.
- Cleaned and sanitized drinking fountains.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Hand-cleaned telephones, door knobs, and remote controls.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collected, sorted and transported recyclable materials.
Production Worker
Penny Candy Store
06.2020 - 02.2021
- Assembled candy products according to changing daily work orders and specific customer needs.
- Graded and packaged finished products, transporting items for additional processing, storage
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Resolved issues quickly to maintain productivity goals.
- Located and picked merchandise to fulfill daily customer orders.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Floor Associate
Savers Thrift Store
11.2019 - 06.2020
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Informed customers of current store promotions to encourage additional sales purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Production Associate
Steel Art By Wes
03.2015 - 12.2015
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assembled signage products according to changing daily work orders and specific customer needs.
- Adhered to all quality control standards by thoroughly evaluating all printed components.
- Safely operated hand and power tools to complete repetitive tasks.
- Monitored machinery in operation to identify concerns and make corrections or report complex problems.
Supervisor
Aramark
06.2014 - 03.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Identified individual employee's unique work styles and adapted management methods.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Warehouse Worker
Albertsons Distribution Center
07.1993 - 11.2010
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 50 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed general housekeeping and cleaning tasks.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Operated RF scanners to track merchandise and verify contents of containers.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Education
No Degree - General Studies
Northern Arizona University
Flagstaff, AZHigh School Diploma -
Agua Fria High School
Avondale, AZ05.1983
Skills
- Stockroom Rotation
- Customer Needs Assessments
- Adapt to Diverse Groups
- Stocking and Replenishing
- In-Store Support
- Guest Relations
- Verbal Communication
- Visual Merchandising
- Stockroom Upkeep
- Teamwork and Collaboration
- Inventory Tracking
- Inventory Control Procedures
- Restocking Procedures
- Customer Inquiries
Certification
Forklift certification
Timeline
Sales Associate
Walmart
01.2023 - Current
Night Desk Attendant
Harding Place
08.2021 - 12.2022
Janitorial Worker
Aramark
03.2021 - 08.2021
Production Worker
Penny Candy Store
06.2020 - 02.2021
Floor Associate
Savers Thrift Store
11.2019 - 06.2020
Production Associate
Steel Art By Wes
03.2015 - 12.2015
Supervisor
Aramark
06.2014 - 03.2015
Warehouse Worker
Albertsons Distribution Center
07.1993 - 11.2010
No Degree - General Studies
Northern Arizona University
High School Diploma -
Agua Fria High School
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