Sales professional with strong track record in driving revenue growth and market expansion. Known for strategic planning, effective team leadership, and fostering high-performance cultures. Expert in client relationship management, negotiation, and delivering results in dynamic environments. Adaptable and reliable, excelling in collaborative settings to meet evolving business needs.
Overview
20
20
years of professional experience
Work History
Sales Director
The Farmstead at Dixon Senior Living
01.2024 - 12.2024
Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
Utilized consumer trends to shape sales approaches.
Boosted sales revenue by developing and implementing strategic sales plans and initiatives tailored to the organization''s goals.
Exceeded sales goals through effective time management and resource allocations.
Server & Manager Assistant
TAHOE JOE'S STEAKHOUSE
06.2015 - 06.2022
Served customers in a high pace restaurant environment
Bussed tables, set tables, and operated POS system
Responsible for reconciling incoming funds every shift
Capable of following multiple steps of service to provide customers with an excellent dining experience
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Administrative Assistant
NEIGHBORHOOD CHRISTIAN SCHOOL
08.2020 - 11.2022
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Instructional Assistant
DIXON UNIFIED SCHOOL DISTRICT
10.2014 - 11.2019
Ran a classroom on 5-6 special needs children
Created IEP lesson plans for children, and tracked their daily progress
Operated various office machines such as photocopiers and scanners, fax machines, and personal computer
Provided one-on-one support to students with special needs, enabling them to achieve academic success.
Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
Copy & Print Expert
STAPLES OFFICE SUPPLY
05.2010 - 10.2014
Assisted customers with their copy & print needs
Managed the Copy & Print department; ordered supplies, managed incoming funds, opened & closed store, performed employee evaluations, and trained all new employees
Maintained and operated all copy machines, fax machines, UPS center, and all office equipment
Executed current promotions, worked with businesses to promote marketing
Delivered high-quality print products by consistently calibrating and maintaining equipment to manufacturer standards.
Resolved customer issues quickly and professionally, fostering positive relationships between the company and its clients.
Marketing Coordinator & Server
CATTLEMENS
06.2005 - 12.2009
Responsible for implementing all marketing and advertising campaigns in the restaurant
Prepared monthly marketing reports by collecting and analyzing sales data
Supported sales staff by providing sales data, forecasts, and new product information
Answered general marketing department inquiries by email, phone, and mail.
Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
Education
Instructional Assistant Course -
SOLANO COUNTY OFFICE OF EDUCATION
06.2011
General Education -
SOLANO COMMUNITY COLLEGE
06.2000
Skills
Microsoft Office
Excel
Web savvy
Tech savvy
Multi line phone system operation
Office equipment maintenance
Restaurant POS systems
Customer service
CPR/First Aid
Serve Safe Certified
Data entry
Computer skills
Office administration
Timeline
Sales Director
The Farmstead at Dixon Senior Living
01.2024 - 12.2024
Administrative Assistant
NEIGHBORHOOD CHRISTIAN SCHOOL
08.2020 - 11.2022
Server & Manager Assistant
TAHOE JOE'S STEAKHOUSE
06.2015 - 06.2022
Instructional Assistant
DIXON UNIFIED SCHOOL DISTRICT
10.2014 - 11.2019
Copy & Print Expert
STAPLES OFFICE SUPPLY
05.2010 - 10.2014
Marketing Coordinator & Server
CATTLEMENS
06.2005 - 12.2009
General Education -
SOLANO COMMUNITY COLLEGE
Instructional Assistant Course -
SOLANO COUNTY OFFICE OF EDUCATION
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