Chrissy Thomas
Lawnside,New Jersey
Summary
To obtain a nursing position in a credible health care organization. In order to make the most of my nursing education and training by executing and supporting the standards of best nursing practice and providing superior care.
Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Regional Health Service Administrator
Center for Family Guidance (CFG) Health
Mt. Laurel, NJ
06.2025 - Current
- Oversees all of the day-to-day activities of the health service of 8 assigned correctional facilities with New Jersey State Youth Justice Commission, ensuring the National Commission on Correctional Health Care (NCCHC) standards of care, State Standards for Corrections, American Correctional
Association (ACA) and Performance Based National Detention Standards (PBNDS) as appropriate. - In collaboration with Human Resources and a higher level management, enforces CFG
Health Systems Occurrence Protocol, Performance Appraisal policy, Progressive
Discipline policy, including the termination of employees. - Ensures all new CFG Health System employees receive a proper orientation and preceptor assignment.
- Conducts regular staff meetings. Approve all employee and independent contractor time records and ensure allpayroll/reimbursement information is forwarded to CFG corporate office within the
established time frames. - Coordinate with hospital administrators outside the institution in the delivery of off-site
care. At times, when appropriate, will negotiate third party contracts for the institution. - Manage the financial performance of the contracted site, by evaluating and approving all
expenditures before payment and ensuring the cost-effective controls are established &
operating without sacrificing the quality of healthcare. - Coordinates the Annual Health Services Planning Process. Prepares/submits monthly statistical data and other required reports to the Institutional Authority and to the Management of CFG Health Systems, in a timely manner.
Assistant Director of Nursing, Adult Psychiatry
Bellevue Hospital
New York, NY
05.2024 - 06.2025
- Company Overview: NYC-HHC, a large safety net city hospital undergoing financial hardship while simultaneously preparing to apply for Magnet Status
- ADN position, created to provide direct administrative and clinical practice review and support for all Leaders (Head Nurse) and Nursing Staff within 11 behavioral health units
- Provides direct oversight, including full regulatory compliance, nursing care, employee relations (including time and attendance, payroll and budget, corrective action, coaching and development)
- Active participant in interdisciplinary Team Meetings, Safety Huddles, Quality Improvement, Employee Engagement, and Magnet Launch Program
- Created the Leadership Development Program and continue to facilitate Monthly sessions
- Collaborated with Nursing Professional Development to create and refresh Educational curricula for new and veteran nursing staff
- NYC-HHC, a large safety net city hospital undergoing financial hardship while simultaneously preparing to apply for Magnet Status
- Full-time (50-60 hours/week
- Streamlined patient flow in Comprehensive Psychiatric Emergency Program (CPEP) process by optimizing use of ancillary staff and collaboration with interdepartmental team to transfer patients from CPEP to Bellevue inpatient units. Increasing inpatient internal admission by 28%
- Optimizing patient flow led to improvement of patient satisfaction by 18%
- Ultimately, improving patient flow increasing revenue of inpatient psychiatric units by 15%
- Implementation of increasing Adult outpatient care RN follow-up call from once a month to Biweekly. Leading to a reduction of patient readmission rates by 25%
Registered Nurse
Jefferson Health Einstein Tower 7
12.2023 - 04.2024
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Educated patients and families on health care needs, conditions, and options.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
Adjunct Clinical Instructor
Temple University
01.2022 - 01.2024
- Evaluated and supervised student nurses' performance in a clinical setting
- Trained students how to work as part of the medical team
- Graded completed assignments and recorded grades in the
- University’s secure electronic grading system
- Observed clinical students during clinical rotation for safety
- Wrote recommendations for exceptional students
Registered Nurse
Temple University Hospital-Episcopal
Philadelphia, Pennsylvania
01.2017 - 11.2023
- Primary responsibility working in an acute psychiatric hospital
- Using assessment skills to monitor patients' physical and mental status
- Collaborate with clinical team to provide quality treatment for each patient
- Responsibilities include safe and accurate medication administration
- Using critical thinking and de-escalation skills during time of crisis
- Led team of 25 Nurses during COVID-19 to screen patients prior to inpatient units. Resulting in reduction of transmission of COVID-19 on psychiatric inpatient units by 40%
- Implementing pre-admission screening improved employee attendance by 62%
- Pre-admission screening became active policy for Temple University Health & Hospitals
Registered Nurse
Belmont Behavioral Hospital
Philadelphia, Pennsylvania
01.2017 - 01.2018
- Primary responsibility, working in an acute psychiatric hospital on a dual diagnosis unit
- Using assessment skills to monitor patients' physical and mental status
- Monitoring patients for detox and withdrawal symptoms/complications
- Collaborate with clinical team to provide quality treatment for each patient
- Responsibilities include medication administration, charge nurse and providing quality comfort care
Registered Nurse
James J. Peters Veteran Medical Center
The Bronx, New York
01.2016 - 01.2017
- Primary responsibility coordinate patient primary care
- Manage PACT Team which consists of Registered Nurse, Primary care physician, LPN and Medical Assistant
- As the RN, my role is to educate patients on preventative care and chronic disease management
- The essential goal of the PACT Team is to enhance patient access to health care providers
Registered Nurse
NY Presbyterian: Gracie Square Hospital
01.2016 - 12.2016
- Primary responsibility, working in an acute psychiatric hospital
- Using assessment skills to monitor patients' physical and mental status
- Collaborate with clinical team to provide quality treatment for each patient
- Responsibilities include medication administration, charge nursing
Registered Nurse
James J. Peters VA Medical Center
The Bronx, New York
01.2016 - 12.2016
- Primary responsibility, working in the out-patient psychiatric department
- Provide case management/out-reach services for Veterans psychiatric patients
- Triage patients, thoroughly assess patients' mental and physical status
- Collaborate with clinical team to ensure quality treatment plans are implemented
- Administer psychotropic injections
- Educate patients on psychotropic medications and encourage medication compliance
- Follow-up with patients to monitor medication compliance
- Inquire if patient is experiencing any adverse effects in order to monitor patient's safety
Assistant Director of Nursing
The August Aichhorn Center
Brooklyn, NY
01.2014 - 06.2016
- Company Overview: Brooklyn, NY
- Primary responsibility, resumed all responsibilities of the previous Director of Nursing of AAC Brooklyn site
- Responsibilities include providing medical and psychiatric nursing care to patients at AAC residential psychiatric facility
- Monitor patient’s physical and mental health
- Providing calm and adequate care during crisis situations
- Collaborating with clinical team, patient and families to ensure appropriate discharge planning
- Draw blood for laboratory analysis
- Directly assist primary care physician with annual physical examination, new admission and medical emergencies
- Ensuring all patients are vaccinated
- Educating patients on medical and psychotropic medication and encourage medication compliance
- Brooklyn, NY
- Assist Director of Nursing in planning, organizing, directing and managing the clinical and administrative operations of the nursing department
- Attend weekly executive meeting and discuss significant changes and necessities of AAC Brooklyn site nursing department
- Assisted Nursing director with recruiting, hiring and training nursing staff
- Provide adequate supervision
- Monitor employee performance and provide evaluation based on quarterly performance
- Coordinate nursing staff schedule for Brooklyn site
- Order medical supplies for AAC Brooklyn site
- Personally train staff on infection control and patient safety
- Implemented nursing policies and procedure for Brooklyn site to meet and exceed the regulatory compliance for Medicaid, OMH, JACHO, BIC, OCFS
- Implementation of training program focusing on verbal de-escalation. Reducing the use of mechanical restraints by 35%
Mental Health Technician
Brooke Glen Behavioral Hospital
Fort Washington, PA
05.2006 - 12.2012
- Company Overview: Fort Washington, PA
- Responsibilities include monitoring patients for change in appearance, or behavior to ensure safety
- Facilitate topic groups
- Daily charting observations of patient’s behavior, to assist with the development for patient’s treatment plan
- Hospital population consists of adults, adolescents, and children with mild to chronic mental illness, dual diagnosis, and behavioral challenges
- Fort Washington, PA
Social Work Intern
Temple University Hospital- Episcopal Campus
Philadelphia, PA
01.2008 - 01.2009
- Responsibilities include assisting social worker with discharge planning
- Participating in daily report, which consists of a clinical team that discusses each patient’s treatment plan
- Clinically charting patient’s behaviors
- Conducting psychosocial assessments
- Met with patients, intensive case managers and families to ensure effective discharge planning
- Link patients to resources needed to maintain psychiatric stability
- Population consists of adults with mild to chronic mental illness and dual diagnosis
Mental Health Worker
Milestone
Pipersville, PA
01.2004 - 01.2006
- Company Overview: Pipersville, Pennsylvania
- Responsibilities included assisting clients with their daily goals and their physical therapy
- Assist with recreational activities, maintain client’s hygiene
- Prepare clients' meals and monitor their diet
- Attend client’s treatment team meetings, also document daily and weekly progress notes
- Pipersville, Pennsylvania
Youth with Voices Intern
Temple University
Philadelphia, PA
01.2004 - 01.2005
- Responsibilities included assisting teachers with implementing the second step curriculum (violence prevention curriculum) in high risk public schools
- Duties included scheduling and facilitating weekly anger management groups with children ages 7-11
Education
Bachelor of Science - Nursing (BSN), RN 680163, Accelerated Career Entry (ACE)
Drexel University
Philadelphia, Pennsylvania09.2013
Masters of Science - Organizational Management
Springfield College
Wilmington, Delaware01.2010
Bachelor of Social Work -
Temple University
Philadelphia, Pennsylvania01.2009
Associates - Behavioral Health/Human Services
Community College of Philadelphia
Philadelphia, Pennsylvania01.2005
Skills
- Regulatory compliance
- Policy development
- Quality improvement
- Crisis intervention
- Interdisciplinary collaboration
- Patient assessment
- Staff supervision
- Time management
- Effective communication
- Leadership development
- Team building
- Patient education
- Nursing management
- Professional development
- Multidisciplinary team collaboration
- Nursing staff supervision
- EMR software
- Strong work ethic
- Critical thinking
Skills And Certifications
- Registered Nurse License, 10/03/13
- American Heart Association BLS for Healthcare Providers (CPR and AED), 06/01/14
- Geriatric Nursing, Philadelphia, Pennsylvania, Summer 2013
- Adult Health III: Critical Care Nursing, Philadelphia, Pennsylvania, Summer 2013
- Community Public Health Nursing, Philadelphia, Pennsylvania, Spring 2013
- Pediatric Nursing, Philadelphia, Pennsylvania, Spring 2013
- Adult Health II, Lansdale, Pennsylvania, Spring 2013
- Mental Health Nursing, Camden, New Jersey, Winter 2013
- Women’s Health Nursing, Abington, Pennsylvania, Winter 2013
- Adult Health I, Philadelphia, Pennsylvania, Winter 2013
- Principles of Nursing Practice, East Norriton, Pennsylvania, Fall 2012
Timeline
Regional Health Service Administrator
Center for Family Guidance (CFG) Health
06.2025 - Current
Assistant Director of Nursing, Adult Psychiatry
Bellevue Hospital
05.2024 - 06.2025
Registered Nurse
Jefferson Health Einstein Tower 7
12.2023 - 04.2024
Adjunct Clinical Instructor
Temple University
01.2022 - 01.2024
Registered Nurse
Temple University Hospital-Episcopal
01.2017 - 11.2023
Registered Nurse
Belmont Behavioral Hospital
01.2017 - 01.2018
Registered Nurse
James J. Peters Veteran Medical Center
01.2016 - 01.2017
Registered Nurse
NY Presbyterian: Gracie Square Hospital
01.2016 - 12.2016
Registered Nurse
James J. Peters VA Medical Center
01.2016 - 12.2016
Assistant Director of Nursing
The August Aichhorn Center
01.2014 - 06.2016
Social Work Intern
Temple University Hospital- Episcopal Campus
01.2008 - 01.2009
Mental Health Technician
Brooke Glen Behavioral Hospital
05.2006 - 12.2012
Mental Health Worker
Milestone
01.2004 - 01.2006
Youth with Voices Intern
Temple University
01.2004 - 01.2005
Bachelor of Science - Nursing (BSN), RN 680163, Accelerated Career Entry (ACE)
Drexel University
Masters of Science - Organizational Management
Springfield College
Bachelor of Social Work -
Temple University
Associates - Behavioral Health/Human Services
Community College of Philadelphia