Chrissy Vancise
Boyne City
Summary
Dynamic Administrative Assistant with proven expertise at Boyne Mountain Resort, excelling in document preparation and database management. Recognized for exceptional attention to detail and effective communication, I streamlined office operations and enhanced visitor experiences, ensuring confidentiality and efficiency in all processes. A dedicated team player committed to delivering outstanding support.
Overview
3
3
years of professional experience
Work History
Administrative Assinstant
Boyne Mountain Resort
Boyne Falls
09.2022 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed office supplies inventory and placed orders when necessary.
- Handled confidential documents in an organized fashion according to established protocol.
- Developed and maintained filing systems for confidential documents and records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed database systems containing customer contact information.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors and provided general information about the company.
- Handled lost and found items, ensuring proper logging and return to owners.
- Managed lost and found items according to established protocols.
- Maintained an organized system for tracking lost and found items.
- Assisted in the lost and found operation, helping patrons recover lost items.
- Tracked lost and found items according to company policy.
- Managed lost and found items efficiently by logging them into the system immediately upon receipt.
- Created reports detailing housekeeping services provided such as room occupancy rate, lost and found items.
- Tracked lost and found items according to company policies and procedures.
- Documented lost and found items, ensuring their safe return to guests or proper storage.
- Followed hotel's lost and found procedure, ensuring items left by guests were cataloged and stored properly.
Education
Child Development
Mid Michigan Community College
Harrison, MISkills
- Document preparation
- Confidential document handling
- Database management
- Visitor reception
- Mail coordination
- Customer service
- File organization
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Payroll and benefits administration
- Prioritization
- Professional and mature
- Self-starter
- Database entry
- Clerical support
- Phone call answering
- Multi-line phone systems
- Dedicated team player
- Multitasking and prioritization
- Operational processes
Accomplishments
Servant leadership, integrity service, safety committee, team member of the month, team member of the week.
Timeline
Administrative Assinstant
Boyne Mountain Resort
09.2022 - Current
Child Development
Mid Michigan Community College
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