Award winning sales and marketing executive with a proven track record of success in driving sales growth and increasing brand awareness. Expertise in developing and executing effective marketing strategies to maximize ROI.
Overview
22
22
years of professional experience
Work History
Key Account Manager
Central Pennsylvania Hearing Aid Solutions
05.2022 - Current
Strategic partner who builds and maintains strong client relationships to drive business growth.
Identify and drive operational improvements/changes toward service excellence.
Secured high-value accounts through effective listening and communication while providing customer solutions and promoting compelling business opportunities.
Facilitated strategic meetings with key stakeholders to better understand customer needs and develop action plans.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Senior Territory Business Manager and Field Force Trainer
Biogen
05.2012 - 11.2021
Responsible for the management of the Multiple Sclerosis portfolio (Avonex, Tecfidera, Tysabri, Zinbryta, Plegridy, and Vumerity).
Recipient of Vice President's Club Award (2017, 2018) and Peer Choice Award (2018, 2019).
Addressed and resolved customer inquiries to foster superior standards of service.
Conducted monthly "One Biogen" meetings with collaborative partners to create business plans to drive growth with accounts.
Areas of expertise within position: extensive launch experience, training and development, key account management, competitive intelligence, market access and reimbursement, and patient services.
Consistently exceeded customer expectations through exceptional service delivery, driving loyalty and retention rates upwards.
Neurology Sales Specialist
inVentiv Health/Depomed
09.2011 - 04.2012
Invited by former Regional Business Director to join the organization's first salesforce to promote and effectively launch a once-a-day gabapentin (Gralise) in the neuropathic pain market.
Facilitated cross-selling by cultivating mutually beneficial relationships with clients, support staff and key clinical center personnel.
Consistently exceeded quarterly sales quotas, earning recognition as a top-performing Neurology Sales Specialist within the organization.
Senior Pain Specialist and District Trainer
PFIZER (formerly King Pharmaceuticals)
04.2006 - 09.2011
Responsible for the successful promotion and/or launch of Skelaxin, Avinza, Embeda, Flector Patch, Celebrex, and Lyrica within the pain management and neurological markets.
Top 15% performer within the nation multiple times. Recognized leader within the district and region.
Pharmaceutical Sales Representative
inVentiv Health/Fournier Pharma
09.2003 - 04.2006
"Pilot Program" new salesforce responsible for the co-promotion of Tricor, Synthroid, Micardis, and Mobic with Abbvie.
Communicated with customers by employing competitive selling techniques and listening and negotiating skills.
Achieved individual, territory and company goals for sales, market share, call metrics, and sample distribution.
Education
Bachelor of Science -
University of Delaware
05.2003
Skills
Leader
Experienced
Passionate
Innovator
Trusted Advisor
Ability to work both independently and collaboratively
Training and Development
Customer Retention Strategies
Market Access and Reimbursement
Advocate and Volunteer for the National Multiple Sclerosis Society
Member of the Women's Innovation Network and Women in BIO
Cross-functional collaboration
Timeline
Key Account Manager
Central Pennsylvania Hearing Aid Solutions
05.2022 - Current
Senior Territory Business Manager and Field Force Trainer