Christa Arthur-Felix
Brooklyn,NY
Summary
Dynamic professional with diverse experience working as a home health aide, customer service representative, and retail sales associate. Highly motivated, easily adaptable, and detail oriented team player, as well as self-starter. Excellent communication and interpersonal skills. Customer Service Representative Family Dollar Home Health Aide Geriatric Resources
Overview
6
6
years of professional experience
1
1
Certification
Work History
Broker Assistant
Wellslaw Realty
Greenwood Village, CO
02.2022 - Current
- Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
- Conferred with customers to assess market fluctuations and correct account problems.
- Organized securities sales and purchases on behalf of customers and companies.
- Input transfer data into Software and manually updated accounting and certificate records.
Barista
SSPAmerican Jfk
Queens, NY
02.2021 - 11.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
CDPAP and Home Health Aide
New Century Home Care
Brooklyn , NY
04.2018 - 04.2021
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with daily living activities, running errands and household chores.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Customer Service Representative
Family Dollar
Far Rockaway, NY
02.2017 - 10.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Home Health Aide
Intergen Health
Brooklyn, NY
02.2008 - 10.2008
- Greeted customers and assisted them with merchandise location and selection
- Operated a computerized register to ring up customers orders and process cash, credit, and debit card transactions
- Processed returns and exchanges; assisted customers with merchandise reselection when necessary
- Stocked shelves with new merchandise and replenished displays
- Cleaned the store and work area and maintained neat, hazard-free conditions at all times, Greeted customers and assisted them with merchandise location and selection, as well as sizing
- Operated a computerized register to ring up customers orders and process cash, credit, and debit card transactions
- Opened and closed the cash registers including counting money, balancing totals, separating charge slips and coupons or vouchers, and making bank deposits
- Escorted customers to fitting rooms and assisted them by getting different sized clothing if necessary
Education
High School Equivalency Diploma -
Tilden High School
03.2011
Skills
- Behavior Redirection
- Client Documentation
- Community Integration
- Client Relationship and Rapport
- Meal Planning and Preparation
- Bed Making and Changing
- Vital Sign Monitoring
- Patient Care Recordkeeping
- Grocery Shopping and Storage
- Activities of Daily Living (ADLs)
- Care Plan Management
- Patient and Compassionate
- Patient Health Assessments
- Ambulation Assistance
- Customer Service and Assistance
- Complex Problem-Solving
- Virtual Tours
- Customer Inquiries
Certification
- CHHA - Certified Home Health Aide
Timeline
Broker Assistant
Wellslaw Realty
02.2022 - Current
Barista
SSPAmerican Jfk
02.2021 - 11.2021
CDPAP and Home Health Aide
New Century Home Care
04.2018 - 04.2021
Customer Service Representative
Family Dollar
02.2017 - 10.2017
Home Health Aide
Intergen Health
02.2008 - 10.2008
High School Equivalency Diploma -
Tilden High School
Similar Profiles
MICHAEL KEENANMICHAEL KEENAN
Real Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock RealtyReal Estate Agent at Innovation Realty / Waybridge Realty / Solid Rock Realty
Matthew McMickleMatthew McMickle
Residential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLCResidential & Commercial Property Management at Hawthorne JC Realty LLC, Hawthorne JC 287 Realty LLC, Hawthorne JC 118 Realty LLC
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
Anthonio CompasAnthonio Compas
Sales Associate at Rite AidSales Associate at Rite Aid
Kimberly T. HuttonKimberly T. Hutton
Sr. Manager, D2C Merchandising Lead - LUXE Division at L'OréalSr. Manager, D2C Merchandising Lead - LUXE Division at L'Oréal