Christa Ashby Iverson
Rio,US
Summary
Professional with strong background in senior care management, bringing hands-on experience in overseeing daily operations and enhancing resident well-being. Proven ability to lead teams, streamline procedures, and adapt to evolving needs, ensuring high-quality service delivery. Skilled in team collaboration, regulatory compliance, and fostering supportive community atmosphere, consistently achieving positive outcomes. Known for reliability, empathy, and results-driven approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director of Assisted Living
Oakwood Village Prairie Ridge
06.2022 - 03.2025
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel.
- Worked in fast-paced environment with competing demands for time and attention.
- Promoted a positive work environment with regular team-building activities and open communication channels.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Optimized scheduling processes by utilizing efficient software tools to allocate resources according to staffing requirements effectively.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with multidisciplinary teams to develop holistic care plans that addressed individual resident needs comprehensively.
- Conducted regular assessments of residents'' physical, emotional, and cognitive well-being to adjust care plans accordingly.
- Kept families informed about their loved ones'' progress through regular communication channels such as newsletters, phone calls, or email updates.
- Fostered strong relationships with local healthcare providers to ensure seamless coordination of resident care services.
- Facilitated smooth transitions for new residents by coordinating move-in processes and providing ongoing support during their adjustment period.
Life Enrichment Manager
Oakwood Village Prairie, Prairie Ridge Retirement Community
05.2020 - 06.2022
- Championed wellness initiatives within the community, promoting physical activity and healthy lifestyle choices among residents through targeted programs.
- Implemented innovative sensory programs targeting residents with dementia or other cognitive impairments, maximizing engagement opportunities regardless of ability level.
- Boosted community involvement through the organization of special events, promoting socialization and relationship-building among residents.
- Facilitated ongoing staff training on topics such as dementia care or adaptive equipment use, ensuring team members remain current in best practices for resident engagement.
- Promoted mental stimulation through the facilitation of brain fitness exercises, supporting cognitive health in aging residents.
- Collaborated with interdisciplinary teams for comprehensive care planning, ensuring a holistic approach to resident wellbeing.
Education
Bachelor of Science - Therapeutic Recreation
06-2002
Skills
- Healthcare administration
- Resident care coordination
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
- Critical thinking
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Decision-making
- Employee supervision
- Medication dispensing
- HIPAA guidelines
- Self motivation
- Medical terminology
- Conflict resolution
- Clinical staff management
Accomplishments
- Achieved more effective work by introducing online charting for activities of daily living completed by direct care workers.
- Supervised team of 80+ staff members. Including nurses, scheduler, trainers, and direct care staff.
- Documented and resolved concerns with residents and families which led to no deficiencies with The Wisconsin Department of Health Services
Certification
- Certified Assisted Living Director, Wisconsin Assisted Living Association, WALA, 2023
- Medication Administration, 2023
Timeline
Director of Assisted Living - Oakwood Village Prairie Ridge
06.2022 - 03.2025
Life Enrichment Manager - Oakwood Village Prairie, Prairie Ridge Retirement Community
05.2020 - 06.2022
Winona State University - Bachelor of Science, Therapeutic Recreation
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