Christa Belmore
Princeton
Summary
I am a dedicated and passionate professional with a strong ability to connect with children. I take pride in creating a positive, engaging environment while working hard to ensure the best outcomes in every project or task I take on.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Management Trainee
Enterprise Mobility
Princeton
04.2025 - Current
- Provided exceptional customer service to car rental customers, ensuring a positive experience from start to finish
- Efficiently processed car rental returns, inspecting vehicles for damage and documenting any necessary repairs
- Resolved customer inquiries and concerns regarding their rental return in a timely and professional manner
- Successfully resolved customer complaints related to car rentals by actively listening to their concerns and providing effective solutions
Sales Associate
Verizon Cellular City
Williamson
08.2024 - 02.2025
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
Solution Specialist
Cricket Wireless
Huntington
05.2024 - 02.2025
- Created detailed proposals outlining recommended solutions, pricing options, and implementation timelines
- Utilized CRM software to track leads, manage customer information, and follow up on sales opportunities
- Implemented proactive outbound calling strategies to generate new leads and expand the customer base
- Participated in ongoing training sessions to enhance product knowledge, improve selling skills, and stay updated on industry trends
- Assisted customers with post-sales inquiries such as returns/exchanges or warranty claims providing prompt resolution and maintaining positive relationships
Solution Specialist
Cricket Wireless
Huntington
07.2022 - 03.2024
Desk Assistant
Marshall University Housing and Residence Life
Huntington
01.2022 - 07.2023
- Greeted and checked in guests, ensuring a positive first impression and providing exceptional customer service
- Managed incoming calls, directing them to the appropriate department or staff member for prompt resolution
- Maintained an organized front desk area, including managing visitor logbooks and issuing visitor badges
Retail - Cashier, Customer Service, Floor, Auditing Merchandise
Drive Up Orders
Charleston
07.2018 - 01.2021
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
Education
Bachelor's degree - English Education
Marshall University
Huntington, WVHigh school diploma -
South Charleston High School
South Charleston, WVSkills
- Passion for working with children
- Client relationship development
- Relationship management
- Hospitality
- Word processing
- Organizational skills
- Punctual
- Communication
- Empathetic
- Childcare
- Experience with children
- Driving
- Cooperative
- Classroom experience
- Creative
- Calendar management
- Communication skills
- Customer service
- Time management
- Phone communication
- Customer relationship building
- Writing skills
- Front desk
- Negotiation
- Leadership
- Mentoring
- Conflict management
- Continuous improvement
Certification
- Driver's License
- Teaching Certification
Personal Information
Authorized To Work: US
Timeline
Management Trainee
Enterprise Mobility
04.2025 - Current
Sales Associate
Verizon Cellular City
08.2024 - 02.2025
Solution Specialist
Cricket Wireless
05.2024 - 02.2025
Solution Specialist
Cricket Wireless
07.2022 - 03.2024
Desk Assistant
Marshall University Housing and Residence Life
01.2022 - 07.2023
Retail - Cashier, Customer Service, Floor, Auditing Merchandise
Drive Up Orders
07.2018 - 01.2021
Bachelor's degree - English Education
Marshall University
High school diploma -
South Charleston High School