Administrative assistant and customer service expert. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
Nanny-House Manager
Self Employed
Delaware County , PA
11.2020 - Current
Transported children to school, extracurricular activities, and appointments.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Provided a safe environment for the children through supervision and guidance.
Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Patient Care Coordinator
Center for Reproductive Medicine and Fertility
Voorhees, NJ
03.2018 - 08.2020
Coordinated patient care services with the medical team.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Maintained accurate records of all patient care activities using electronic health record systems.
Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
Completed insurance verifications and claim forms for patient intake and processing.
Surgical Scheduler
Greco Facial Plastic Surgery+ MedSpa
Bala Cynwyd, PA
09.2014 - 03.2017
Responsible for scheduling and coordinating surgeries, procedures, and appointments for the operating room.
Processed pre-operative orders including lab work, imaging studies and any other required tests prior to surgery date.
Ensured that all necessary documentation was completed accurately prior to surgery date.
Maintained detailed logs of patient information such as name, procedure type, insurance provider and estimated duration of operation.
Provided assistance with post-operative follow up visits when needed.
Performed data entry into various computer systems related to surgical scheduling activities.
Conveyed information to patients about arrival times and preoperative procedures.
Booked surgeries according to physician volume and maintained prompt turnaround times.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Cosmetic Surgical Coordinator
Dr.David A Bottger
Newtown Square, PA
03.2002 - 08.2014
Scheduling of surgical procedures, pre- post op care for a Plastic surgery practice, Photography of patients, Website updates, Collection of fees, Weekly payroll, Email correspondence, Ordering of supplies
as well as above duties listed
Front Desk Medical Receptionist
Prime Health Network
Drexel Hill, PA
08.1995 - 03.2002
Family practice with 5 physicians
Assisted with all front desk duties, Answering of phones, Scheduling of appointments, Referrals, prior authorizations, Order testing, phone in prescriptions etc.
Education
Associate in Business Administration -
Chubb Institute Springfield Pa
01.1992
Penn Wood Lansdowne Pa
01.1989
Skills
Scheduling coordinator professional with proven experience in medical office settings I have an administrative background as well, that could place me in any business with ease My goal is to return to work, contributing to a team my dedication, professionalism and skill set