Summary
Overview
Work History
Education
Skills
Timeline
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Christa Clausen

Owner Experienced Professional Service Provider: Groundskeeper Housekeeper And Maintenance
Roseburg,OR

Summary

Responsible Property Manager committed to ensuring safe and comfortable environment for residents and guests. Enthusiastic, eager to contribute through hard work, attention to detail and excellent organizational skills. Clear understanding of property supervision and responsibilities. Resourceful problem solver with focused on customer service. Motivated to learn, grow and excel as a steward of state parks and national forests.

Overview

25
25
years of post-secondary education
21
21
years of professional experience

Work History

Residential Property Maintenance Manager

Self Employed Services
Roseburg, OR
06.2016 - Current
  • Clean and maintain designated spaces both inside and outside of the property on a daily basis, which includes the lobby, restrooms, parking areas and grounds.
  • Dust, vacuum, sweep, mop, polish, shampoo carpets, wash windows and empty trash on a daily basis, and wax floors on a weekly basis.
  • Report maintenance issues.
  • Maintain and stock supply rooms and bathrooms as needed.
  • Check for potential safety issues in all public areas on a regular basis
  • Make sure all doors, windows, entrances and exits are securely closed and locked.
  • Remove debris, leaves, snow and other obstructions from grounds.

Bartender/Manager

Wild Rose Saloon
Roseburg, OR
09.2009 - 09.2015
  • Oversaw and monitored all cash drawers and reconciled drawers against cash register reports at close of business. lottery, poker machines
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Increased bar revenue w/customer service.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • General cleaning of the building and keeping it maintained and in good condition.
  • Vacuum, sweep, and mop floors.
  • Cleaning and stock restrooms.
  • Ensure doors are locked after hours.
  • Clean up spills with appropriate equipment.

Hotel Front Desk Supervisor

G. S. Hospitality Industries'
Kansas City, KS
03.1999 - 04.2009
  • Supervised front desk agents and helped resolve issues arising during shifts.
  • Oversaw day-to-day operations of hotel /motel and staff.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
  • Resolved problems, improved operations and provided exceptional service.
  • Build sustainable relationships of trust through open and interactive communication
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Associate of Arts - Public Relations/GENERAL EDU

UCC Roseburg, OR
Roseburg, OR
09.2018 - 06.2020

No Degree - Real Estate Development

C-21 Real Estate
Yorba Linda, CA
01.1998 - 05.2021

Skills

Knowledge of Oregon real estate laws

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Timeline

Associate of Arts - Public Relations/GENERAL EDU

UCC Roseburg, OR
09.2018 - 06.2020

Residential Property Maintenance Manager

Self Employed Services
06.2016 - Current

Bartender/Manager

Wild Rose Saloon
09.2009 - 09.2015

Hotel Front Desk Supervisor

G. S. Hospitality Industries'
03.1999 - 04.2009

No Degree - Real Estate Development

C-21 Real Estate
01.1998 - 05.2021

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Christa ClausenOwner Experienced Professional Service Provider: Groundskeeper Housekeeper And Maintenance