Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
12
12
years of professional experience
Work History
Working Foreman
Disney
01.2023 - Current
Promoted a positive working culture based on teamwork, respect, open communication lines amongst staff.
Communicated effectively with customers and employees, answering inquiries, questions, and responding to complaints.
Organized and oversaw small projects throughout the resort. Examples: Tiki torches, grease pit execrations, etc.
Enhanced safety compliance by conducting regular inspections and enforcing strict adherence to guidelines.
Mentored junior team members, fostering a supportive work environment that encouraged professional growth.
Reviewed daily work assignments and delegated tasks to employees to supervise completion.
HVAC-R Service Technician
Disney
10.2016 - Current
Completed Disney's apprenticeship program
Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation
Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
Performed pipe fabrication, installation and fitting according to proper specifications.
Increased longevity of HVAC systems by performing preventive maintenance.
HVAC Installer
Cool Air
04.2013 - 12.2015
Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Located and marked pipe positions, hole passages and duct connections in walls and floors.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Assistant Manager
Epic Theatres
01.2012 - 03.2013
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.