Christa Gentile

• Organized and coordinated conferences and monthly meetings.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Trained junior office staff in correct procedures and reporting requirements.
• Researched, proposed and implemented vendor agreements to decrease costs and improve services.
• Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
• Filed paperwork and organized computer-based information.
• Answered high volume of phone calls and email inquiries.
• Handled incoming and outgoing mail, email and faxes.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Executed basic banking and bookkeeping tasks.
• Upheld strict timetables by maintaining accurate, balanced calendars.
• Screened personal and business calls and directed to appropriate party.
• Created and managed office systems to efficiently deal with documentation.
• Managed and reviewed filing and office systems.
• Wrote reports, executive summaries and newsletters.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Created expense reports, budgets and filing systems for management team.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Generated reports and typed letters in Word and prepared PowerPoint presentations.
• Handled client correspondence and tracked records to foster office efficiency.
• Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
• Coached new employees on administrative procedures, company policies and performance standards.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Arranged rapid office equipment repair and maintenance with vendors.
• Monitored premises, screened visitors, updated logs and issued passes to maintain security.
• Coordinated travel arrangements by booking airfare, hotel and ground transportation.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.

* Responsible to oversee and execute Maintenance Dossier Software and Program Management.

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.

• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.