CHRISTA HENTGES
Summary
Experienced logistics professional with a proven ability to optimize operational processes and improve workflow efficiency. Proficient in managing large teams to successfully implement productivity-driven initiatives and minimize downtime. Excels in fast-paced environments, demonstrating strong leadership and problem-solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Operations Supervisor
United States Army
03.2023 - 02.2025
- Responsible for managing, training, equipping, safety, risk management, and coaching 258 personnel
- Planned daily operations; developed training requirements; outlined unit and personnel equipping requirements and acquisition
- Maintained oversight on all leader development and execution of approved training and evaluations
- Managed and executed a $19.5 million budget and was responsible for $25 million worth of unit and installation property
- Responsible for planning professional development, counseling, and supervising 168 personnel, including 23 senior leaders
- Instructed and mentored 8 orderly and training room clerks on administration skills, duties, responsibilities, and technological systems for record keeping
Distribution Supervisor
United States Army
07.2021 - 03.2023
- Exercised supervisory authority over property management, and personnel and provided detailed guidance and instruction on property loss, maintenance, and accountability procedures
- Responsible for the facility management and conduct of monthly accountability inventories of approximately $20 million of government property
- Implemented supply acquisition procedures, and life cycle technology replacement initiatives
- Managed contract acquisition and force modernization efforts
- Planned and coordinated the training requirements for the development of all assigned personnel
- Planned and prioritized movement assets in support of mission support requirements
- Trained individuals at all levels in Army Command Supply discipline resource acquisition
- Responsible for planning and conducting professional development, coaching, and supervising of 53 personnel, including 16 senior leaders
- Coordinated and managed the distribution of over $22 million worth of supplies and equipment, while simultaneously outsourcing resources
Logistics Fleet Manager
United States Army
03.2020 - 07.2021
- Supervised and managed a Motor pool consisting of a Vehicle Fleet of over 108 pieces of equipment; while maintaining maintenance, operational, and safety standards
- Coordinated and supervised over 68 distribution movements: distributing over $1.2 million of unit and installation property
- Supervised the training of proper unloading and loading procedures, resulting in the transportation safety of over 68 distribution movements
- Organized and coordinated an effective dispatching program; instructed over 58 Soldiers and Senior Leaders and proper dispatching/ pre-safety checks and After-Action Reviews (AARs)
- Implemented decision-making and critical thinking skills in redesigning the Motor Pool, enabling the Company to increase the safety, and efficiency of traffic flow and overall utilization of space
- As a Driving Instructor for over 158 personnel focused on drivers and transportation training, safety, and education; licensed over 80 Personnel on various vehicles and equipment
- Managed and Supervised Motor Pool daily operations to include maintenance, cleanliness, dispatching, and vehicle inspections, outsourcing, and collaborating with sister companies
Senior Logistics Operations Manager
United States Army
02.2017 - 03.2020
- Served as a Heavy Fleet Manager, Responsible for a heavy equipment fleet Company, consisting of 99 Heavy Equipment Transport Systems (HETS) and 102 Semi-Trailers
- Coordinated Large logistics movements consisting of 1200 Transportation Movement Requests (TMRs) and facilitated and supervised the logistical movement of over 10,000 tracks and various large heavy-duty construction vehicles
- Planned and assisted in executing over 500 logistical convoys, involving tracking, communicating, technical expertise, leadership, oversight, and decision-making authority
- Exercised Logistical Knowledge and experience, trained over 280 newly appointed Convoy Commanders and Assistant Convoy Commanders
- Improved team management and efficiency by developing, implementing, and sustaining systems and processes within Operations to include areas such as strategic planning, quality control, and strategic partnerships
Operations Manager
United States Army
12.2015 - 02.2017
- Managed multiple priorities; flawlessly executed the role of Personal Property Office Manager, coordinating and scheduling over 140 household goods shipments, while simultaneously performing as Transportation Coordinator and Fleet Manager
- Coordinated with outside Companies to effectively train and educate on specialized equipment and prepare personnel for training exercises
- Conducted weekly transportation safety, household goods shipping, and receiving briefs to over 260 personnel
- Instructed and briefed cold weather and wet weather drivers training bi-weekly to over 334 newly incoming personnel
- Instilled discipline and safety within the installation by managing, reporting, and filing vehicle misuse and conducting remedial driver training
- Conducted Fleet equipment inventories and inspections on over 80 non-tactical vehicles, including mandated safety equipment and record management
Distribution Supervisor
United States Army
01.2012 - 12.2015
- Exercised supervisory authority over property management, and personnel and provided detailed guidance and instruction on property loss, maintenance, and accountability procedures
- Responsible for the facility management and conduct of monthly accountability inventories of approximately $18 million of government property
- Implemented supply acquisition procedures, and life cycle technology replacement initiatives
- Managed contract acquisition and force modernization efforts
- Planned and coordinated the training requirements for the development of all assigned personnel
- Planned and prioritized movement assets in support of mission support requirements
- Trained individuals at all levels in Army Command Supply discipline resource acquisition
- Responsible for planning and conducting professional development, coaching, and supervising 42 personnel, including 12 senior leaders
- Coordinated and managed the distribution of over $19 million worth of supplies and equipment, while simultaneously outsourcing resources
Hiring and Recruiting Specialist
USAREC
11.2008 - 01.2012
- Responsible for identifying, attracting, and evaluating potential candidates
- Managed Future Candidate Program, resulting in exceeding large station mission objectives for FY09 and FY10
- Demonstrated dynamic ability to assess, plan, and execute challenges within the Future Solider Program by creating small unit training teams enabling 75% of future candidates to obtain promotion status before their initial basic training
- Improved the Company's candidate retention by over 20% to 93%
- Successfully transported future candidates to and from training, driving 58,000 miles accident-free
- Responsible for market analysis for assigned market and area of operations
- Collaborated and outsourced outside agencies and the local community in establishing additional resources, support, and community events
- Mentored and trained future candidates in helping to establish and create short-term, and long-term goals
- Instructed over 95 Future Candidates on standards and discipline, safety, military knowledge, and technical and tactical skills
- Established accountability by successfully maintaining future candidate records and promotion documents by creating effective tracking systems using Excel and administration skills
- As the Future Candidate Manager and Supervisor assisted in driving performance by creating initiatives to encourage timely success in meeting training benchmarks, inspiring motivation, and determination, resulting in a higher retention rate
Training Coordinator
United States Army
06.2008 - 10.2008
- Managed logistics distribution training operations
- Coordinated training resources to meet the Company’s training needs
- Designed and developed training programs by outsourcing and collaborating with other Companies
- Managed and tracked employee records and training progress, while ensuring compliance with all associated regulations
- Conducted Admin duties consisting of managing logistics and distribution training sessions
- Enhanced employee skills, knowledge, and driving performance by utilizing administration skills and experience, training over 12 Soldiers and 4 Senior Leaders on Microsoft Office Programs such as Excel, Word, and PowerPoint
- Coordinated and Scheduled structured training courses, and resourced needed equipment, instructors, and facilities for over 18 training sessions
- Instilled accountability and responsibility and drove performance by assigning and distributing over 18 mission tasks and establishing team management
- Served as Team Leader of eight employees; promoting a learning culture by conducting various skill set training sessions and encouraging professional development by assisting in enrolling employees in additional education and training courses
Vehicle Operator/ Transportation Specialist
United States Army
04.2004 - 06.2008
- Trained in unloading and loading Heavy Equipment Transport Systems and semi-trailers drove over 60,000 miles and conducted over 80 Logistics distribution missions
- Routinely conducted Operator-level maintenance ensuring equipment was at a high rate of operational readiness
- Utilized critical thinking and effective decision-making by implementing deliberate risk assessment and after-action reviews in successfully identifying safety obstacles and challenges and reducing and eliminating task or mission safety risks
- Conducted equipment inventories, and worked with supply on product orders, the fulfillment of supplies, and equipment
- Utilized outside resources to fill shortages to save the company budget
- Managed multiple priorities being assigned as a Water Treatment Specialist; Wheeled Vehicle Operator; Heavy Equipment Transport Operator; Dispatcher and Petroleum Supply Specialist
- Assisted the Supply Support Activity (SSA) distribution facility in transporting supplies to various locations within the Garrison, in support of building and sustaining the Brigade’s Combat Power
Education
MA - Transportation and Logistics Management
American Military University
Charles Town, WV12.2024
Bachelor of Arts - Sociology
Ashford University
Sandiego, CA12.2017
Skills
- Staff training and development
- Shipping and receiving
- Fleet optimization
- Logistics analysis
Certification
- Lean Six Sigma Green Belt Certification, 03/25
- Lean Principles Certification, 05/25 (anticipated)
- Lean Six Sigma Black Belt Certification, 09/25 (anticipated)
Timeline
Senior Operations Supervisor
United States Army
03.2023 - 02.2025
Distribution Supervisor
United States Army
07.2021 - 03.2023
Logistics Fleet Manager
United States Army
03.2020 - 07.2021
Senior Logistics Operations Manager
United States Army
02.2017 - 03.2020
Operations Manager
United States Army
12.2015 - 02.2017
Distribution Supervisor
United States Army
01.2012 - 12.2015
Hiring and Recruiting Specialist
USAREC
11.2008 - 01.2012
Training Coordinator
United States Army
06.2008 - 10.2008
Vehicle Operator/ Transportation Specialist
United States Army
04.2004 - 06.2008
Bachelor of Arts - Sociology
Ashford University
MA - Transportation and Logistics Management
American Military University
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