Christa Jones

• Managed Wine Bar and retail operations, through purchasing, tasting, educating and marketing.
• Maintained up-to-date knowledge of all wines, including vintages, varieties and regions of production.
• Provided expert advice to customers regarding selection, storage, serving temperatures and food pairings.
• Trained staff in proper wine service techniques and etiquette.
• Organized monthly tasting events featuring different wines from around the world.
• Created promotional materials such as flyers, posters and newsletters to advertise upcoming tastings or special offers.
• Ensured compliance with all state laws related to the sale of alcoholic beverages.
• Educated customers about the history, flavor profiles and characteristics of various wines.
• Participated in industry trade shows to network with vendors and discover new products.
• Shared wine knowledge with employees, encouraging team to develop wine knowledge through regular training sessions.
• Composed wine lists to achieve maximum guest satisfaction, profit and prestige.
• Directed day-to-day operations of bar and wine programs, minimizing cost wherever possible without compromising quality.
• Supervised direct beverage orders, checking items for correct quantity, brand and size, returning broken or leaking bottles for credit immediately.
• Reviewed wine list regularly in line with current trends, list appeals to diverse customer base.
• Trained new employees to perform duties.

• Greeted customers, answered questions and provided product knowledge.
• Assisted in the selection of wines based on customer preferences and budget.
• Stocked shelves with wine bottles, organized inventory, and ensured displays were attractive.
• Processed payments using POS systems accurately and efficiently.
• Organized tasting events to introduce new wines to customers.
• Participated in weekly team meetings to discuss sales goals and strategies.
• Maintained current knowledge of all available wines, vintages, varieties, pricing.
• Coordinated shipments of incoming orders from distributors or wineries.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Attended staff tastings for weekly rotation of wines offered by the glass in the wine bar.

• Conducted daily store operations, including opening and closing procedures and cash handling.
• Monitored inventory levels and placed orders to restock shelves.
• Recruited, trained and supervised new employees.
• Managed daily banking activities such as deposits and withdrawals.
• Developed relationships with suppliers to negotiate better prices.
• Updated POS system with new products and promotional offers.
• Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
• Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
• Organized Weekly in-store wine tastings sometimes with guest Winemakers.
• Created one of the best wine selections in the area.

• Addressed customer questions and concerns regarding products, prices, and availability.
• Researched and secured 44 new accounts in San Luis Obispo County in 3 months.
• Planned, created and delivered Winery sales presentations.
• Delivered exceptional account service resulting in strengthened customer loyalty.
• Coordinated wine tastings and seminars for staff of restaurant and wine retailer accounts.
• Participated in Wine Industry tasting events representing and pouring for the wineries in the Devin Wine Company portfolio.

• this was a year long course with 3 internships at 3 different hospitals, very specialized and intense.

• This was a post grad course specializing in International Trade agreements, i took it for fun while living in France.

I am only a few credits from a degree.