Christa Kern
Chandler,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Toddler Teacher
Love and Learn Childcare
02.2024 - 06.2024
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
Deputy Tax Clerk
Henderson County Tax Office
05.2022 - 02.2023
- Played an integral role in the successful implementation of new software systems designed to improve overall efficiency within the department.
- Managed taxpayer inquiries with professionalism and knowledge, resolving issues promptly and accurately.
- Ensured data integrity within the department''s database system through diligent maintenance and updating of taxpayer information as needed.
- Contributed to a positive work environment through effective teamwork and proactive participation in staff meetings and trainings.
CUSTOMER SERVICE REPRESENTATIVE
Simmons Bank
01.2019 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
SURGICAL TECHNOLOGY -
Tyler Junior College
Tyler, TX05.2026
DIPLOMA -
Jacksonville High School
Jacksonville, TX05.2007
Certifications
Certificate of Completion for Phlebotomy Technician
Timeline
Toddler Teacher
Love and Learn Childcare
02.2024 - 06.2024
Deputy Tax Clerk
Henderson County Tax Office
05.2022 - 02.2023
CUSTOMER SERVICE REPRESENTATIVE
Simmons Bank
01.2019 - 05.2022
SURGICAL TECHNOLOGY -
Tyler Junior College
DIPLOMA -
Jacksonville High School
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