Christa Linton
Baltimore,MD
Summary
Dedicated Administrative with a history of meeting target goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
29
29
years of professional experience
Work History
Program Manager
Department Of Human Services
04.2016 - Current
- Managed cross-functional teams for successful project completion within deadlines.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Assisted with developing strategic plans, setting clear objectives and achievable milestones for the Department of Human Services Programs.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed and supervised administrative and daily program operations, complying with policies, procedures, and regulations.
- Successfully managed multiple budgets and allocated resources to maximize productivity and profitability.
- Collecting, analyzing data and providing data analysis for Department of Human Services, Department of Budget Management, and Department of Information Technology.
- Work as the Secretary's Office designee for Child Abuse and Neglect files.
- Appointed as the Department's Loaned Executive for the Maryland Charity Campaign
Manager Associate
Department Of Human Services
04.2006 - 04.2014
- Facilitated smooth communication between departments, addressing concerns promptly to maintain work relationships.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Oversaw facility maintenance requests, coordinating with building management to address repairs efficiently.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Organized travel arrangements for executives and team staff for various trainings,conferences and strategy sessions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for office shared drive.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Office Secretary
Department Of Human Services
09.2004 - 04.2006
- Streamlined communication between the Department and Locals.
- Managed complex scheduling for executive staff, ensuring timely attendance at important meetings, trainings and strategy sessions.
- Assisted in the preparation of key presentations, contributing to successful outcomes.
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Organized Office events and meetings, ensuring all necessary arrangements were made for smooth execution.
- Coordinated travel arrangements for team members and Local Director's and appointed staff.
- Organized company events and meetings, ensuring all necessary arrangements were made for smooth execution.
- Maintained confidentiality while handling sensitive information related to personnel or department matters.
- Served as the primary point of contact for incoming visitors and phone calls, directing them efficiently to appropriate parties.
- Facilitated effective communication between team members by distributing relevant memos and announcements in a timely manner.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
Office Secretary
Department Of Human Services
09.1995 - 09.2004
- Scheduled coverage for other secretaries as needed via secretarial pool
- Prepared and drafted memos, and reports for review and signature
- Obtaining pertinent materials from files and other resources for compilation
- Devised, composed, and formatted special forms and charts fro division management.
- Coordinated and scheduled meetings and briefings.
- Reviewed and routed mail to appropriate personnel for action.
- Received and screened visitors and incoming calls.
- Interpreted administrative decisions,policies, assignments and instructions to staff members, experts and contractors.
- Provided word orders to team experts for LNA/WAN to complete.
- Managed FMIS daily operations.
- Handled special projects and initiative for the Director and upper management utilizing various software.
Education
Certificate - Information Processing
Advanced Career Training
Baltimore, MD10.1993
High School Diploma -
Forrest Park Senior High School
Baltimore06.1989
Skills
- Operations Management
- Data Analysis
- Customer Service
- Personnel Management
- Project Management
- Contract Development
- Budget Development
- Organizational Performance
Timeline
Program Manager
Department Of Human Services
04.2016 - Current
Manager Associate
Department Of Human Services
04.2006 - 04.2014
Office Secretary
Department Of Human Services
09.2004 - 04.2006
Office Secretary
Department Of Human Services
09.1995 - 09.2004
Certificate - Information Processing
Advanced Career Training
High School Diploma -
Forrest Park Senior High School
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