CHRISTA MASON
LABORATORY TECHNICIAN
Gwynn Oak,MD
Summary
Industry Experience is: 19-year highly skilled Laboratory Phlebotomy Technician with expertise. Highly efficient and detail-oriented with advanced knowledge of medical testing. Efficient and productive Phlebotomist, well-rounded in test execution and analysis, including hematology urinalysis, serology, histology and bacteriology. Assisting physicians in accurate disease diagnoses. Driven and compassionate healthcare professional with 19 years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness. High-energy Lab Technician focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor. Experienced scientist with strong background in laboratory procedures and safety protocols. Proven ability to collaborate effectively within teams to achieve precise and reliable results. Adaptable to evolving project needs and highly skilled in data analysis, equipment maintenance, and quality control. Valued for reliability, technical expertise, and commitment to high standards. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Professional in technology support with strong focus on team collaboration and achieving results. Skilled in troubleshooting, customer service, and adapting to changing needs. Reliable in delivering high-quality assistance and technical solutions. Known for problem-solving abilities and effective communication within teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Phlebotomy (Lead) Laboratory Technician II
John Hopkins Hospital
02.2007 - Current
- Recorded known control values from technical instruments to ensure reliability and accuracy in specimen test results and reporting
- Developed and maintained positive customer relationships through effective communication
- Routinely performed medical laboratory tests, procedures, experiments and analysis to provide data for clinical research studies
- Created detailed reports summarizing data collected in the laboratory for the research and development, regulatory affairs and marketing teams with the new Epic software
- Performed various administrative duties, including data entry and document preparation, patient registration and patient record documentation
- Scheduled clinical lab technicians to maintain efficient work flow
- Oriented new technicians to the proper operation and function of the John Hopkins Phlebotomy lab
- Promptly and efficiently distributed specimens to different facilities and labs
- Interpreted laboratory results to provide technical advice to scientists.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Developed new protocols and improved existing laboratory processes.
- Participated in research projects by designing and executing experiments.
- Maintained documentation on tests performed in lab.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Documented information by maintaining daily logs and equipment record books.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Provided support and guidance to junior lab staff.
- Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Streamlined sample processing for faster turnaround times and improved customer satisfaction.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Collaborated with researchers and scientists to design and execute experiments.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Troubleshot and resolved equipment and process issues.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Participated in lab meetings and project presentations.
- Coordinated and managed laboratory projects and experiments.
- Analyzed results using analytical software and created reports.
- Assisted scientists by collecting and organizing laboratory data.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Monitored and documented safety standards to verify compliance.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Set and oversaw quality assurance guidelines for laboratory work.
- Trained and supervised junior technicians in laboratory protocols.
- Cooperated with other technicians to develop and test new protocols.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained new associates in laboratory procedures and standards.
- Reduced errors in data entry by meticulously reviewing and validating information before submission.
- Collected and performed analytical testing on in-process product.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
- Supported regulatory compliance efforts through adherence to guidelines and thorough record-keeping practices.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Completed quality documents and input and saved quality data in appropriate locations.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decision making.
- Recorded and analyzed data to produce reports of results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Oversaw items in inventory and reordered before supplies diminished.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Tracked collected specimens by initialing, dating, and noting times of collection.
ASST-MEDICAL LAB TECH II
LabCorp
10.2023 - Current
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Improved project outcomes, meticulously documenting development phases.
- Developed user-friendly website for community events, improving local engagement.
- Achieved significant increase in membership, through targeted outreach and engagement strategies.
- Improved code quality with thorough debugging practices.
- Conducted research on emerging technologies to keep club at forefront of innovation.
- Reduced meeting inefficiencies, introducing effective agenda planning techniques.
- Strengthened community ties, partnering with local businesses for tech workshops.
- Increased digital literacy among peers, teaching basic coding skills.
- Streamlined event planning, utilizing project management tools for better coordination.
- Enhanced user experience on club projects, applying user feedback to design improvements.
- Implemented cybersecurity measures, safeguarding club data and member information.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Transported and escorted program participants to and from activities and on field trips.
- Participated in quality assurance and competency assessment initiatives.
- Monitored supply levels and placed orders for laboratory supplies.
- Provided guidance and support to laboratory personnel.
- Handled insurance verification tasks using MEDTECH to validate patient insurance information.
- Demonstrated adaptability in performing both routine blood collections as well as more specialized collections such as therapeutic phlebotomy or difficult-to-draw patients.
- Promoted an atmosphere of professionalism while working collaboratively with fellow healthcare providers when addressing any concerns or discrepancies regarding testing requirements.
- Exhibited resourcefulness when faced with challenging situations, utilizing problem-solving skills as needed to maintain a high standard of care.
- Logged patient information and recorded results into system.
- Mitigated risk of errors by closely following established guidelines for specimen transport, storage, and disposal procedures after each collection session.
- Assisted in training new Phlebotomy Technicians on best practices, contributing to a skilled workforce.
- Streamlined the blood collection process through proficient venipuncture and capillary puncture techniques.
- Verified patients' identification for proper sample collection.
- Assisted in training and onboarding new phlebotomists.
- Performed laboratory tests to assist physicians in diagnosis.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Maintained a high level of accuracy in identifying patients and matching them with their corresponding lab orders.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Demonstrated commitment to patient confidentiality by upholding strict adherence to HIPAA regulations during all interactions and documentation processes.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Ensured patient safety by adhering to strict infection control protocols during all phlebotomy procedures.
- Packaged and shipped specimens to central lab daily.
- Supported laboratory operations by maintaining clean, organized, and well-stocked work areas for optimal efficiency.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Collaborated with clinical staff to ensure appropriate specimen collection for various diagnostic tests.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Increased patient throughput by efficiently prioritizing tasks and managing time effectively during high-volume periods.
- Continuously met and exceeded performance metrics within the department, setting an example for others in terms of accuracy and efficiency.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Organized daily work based on collection priority.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Conducted venipuncture and other CT procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Developed and implemented strategies to improve phlebotomy processes.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Developed recycling program for electronic waste, promoting environmental responsibility.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- ER experience
- IV experience
Education
Certificate - Epic Software Training Course
Department of Human Resources- Leadership Development Cohort
JOHNS HOPKINS HOSPITAL01.2021
Certificate / Certification - Phlebotomy
Sojourner Douglas College
Baltimore, Maryland01.2002
Skills
- Excellent laboratory diagnostic equipment skills
- Clinical assays proficiency
- Monitoring & recording centrifuge speeds
- Perform glucose Testing and result interpretation
- Monitoring & recording refrigerator and freezer temperatures
- Teamwork
- Registration and insurance Assessments
- Monitoring and analyzing specimen tubes and 24hr urine containers
- Database maintenance mastery
- Solving medical problem
- PSC III
- Laboratory safety protocols
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] through effectively helping with [Task].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Certification
- Laboratory Phlebotomist Technician, 19, 04/01/02, Sojourner-Douglas College, American Academy of Phlebotomy Technicians, #0717-13, 12/01/26
- BLS Provider, 2 years, 07/30/24, 07/01/26
Community Service
Health Fair for prostate cancer screenings, Johns Hopkins
Updating diffrent courses through MY Learning Course.
Billing and Coding updates
Time stamps on time clock updates
Manager updates
Timeline
ASST-MEDICAL LAB TECH II
LabCorp
10.2023 - Current
Phlebotomy (Lead) Laboratory Technician II
John Hopkins Hospital
02.2007 - Current
- Laboratory Phlebotomist Technician, 19, 04/01/02, Sojourner-Douglas College, American Academy of Phlebotomy Technicians, #0717-13, 12/01/26
- BLS Provider, 2 years, 07/30/24, 07/01/26
Certificate - Epic Software Training Course
Department of Human Resources- Leadership Development Cohort
Certificate / Certification - Phlebotomy
Sojourner Douglas College
Similar Profiles
Geneva OlusojiGeneva Olusoji
Patient Care Coordinator-International Department at John Hopkins HospitalPatient Care Coordinator-International Department at John Hopkins Hospital
Shavannah GravesShavannah Graves
Enviromental care assosciate at John Hopkins HospitalEnviromental care assosciate at John Hopkins Hospital
Tykee HutchinsonTykee Hutchinson
John Hopkins Plumber Mechanic at John Hopkins HospitalJohn Hopkins Plumber Mechanic at John Hopkins Hospital