Summary
Overview
Work History
Education
Skills
Timeline

Christa Nelson

Oak Ridge,NJ

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Senior Tax Searcher

Charles Jones, LLC
08.2001 - 09.2023
  • Customer facing role
  • Obtained municipal property tax and utility data; payment history, liens and special assessments for property sales and refinances.
  • Managed 15-30 busy municipal territories between several different counties
  • Maintained excellent relationships and customer account success
  • Data Entry
  • Highly sensitive information
  • Remote office role
  • Developed strategies to improve accuracy of search results
  • Evaluated property documents
  • Maintained regular communications with clients to discuss and resolve issues.
  • Exchanged property tax-related information with realtors and lending personnel.
  • Processed and maintained property tax files, implementing security measures to protect data.

Administrative Assistant

Ricoh Business Systems
05.2000 - 08.2001
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Created and maintained databases to track and record customer data.
  • Monitored over 100 customer accounts to identify and rectify billing issues.

Education

Liberal Arts

Kean College, Union

High School Diploma -

Nutley High School, Nutley, NJ

Skills

  • Microsoft Office Suite
  • Highly sensitive information
  • Detail oriented
  • Networking
  • Quality Assurance
  • Data Entry
  • Remote office experience
  • Advanced computer literacy
  • Strong organizational skills
  • Multitasking
  • Collaboration and Teamwork
  • Local record searches
  • Time management expertise
  • Records coordination
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Teamwork and Collaboration
  • Attention to Detail
  • Excellent Communication
  • Client Relations
  • Complaint resolution
  • Medical terminology knowledge
  • Customer Service
  • Customer Account Management
  • Critical Thinking
  • Call center experience
  • Scheduling
  • Troubleshooting
  • Billing

Timeline

Senior Tax Searcher - Charles Jones, LLC
08.2001 - 09.2023
Administrative Assistant - Ricoh Business Systems
05.2000 - 08.2001
Kean College - , Liberal Arts
Nutley High School - High School Diploma,

Similar Profiles

CREATE PROFILE
Christa Nelson