Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christa Preval

Sunrise

Summary

Diligent and Hardworking, born-to-be leader that's ready to discover and up-level in her career. An eager student, a natural teacher and a logical problem-solver who delights in giving her

best.

Overview

6
6
years of professional experience

Work History

Mortgage Loan Officer Assistant

Dynagen Lending
05.2025 - Current
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns.
  • Calculated, reviewed and corrected errors on interest, principal and closing costs.
  • Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
  • Reviewed and validated details of loan applications and closing documentation.
  • Cold-calling leads, handling objections, presenting lender services to prospective clients.

UV Print Production Operator

Best Name Badges
04.2023 - 09.2024
  • Operating UV machines to generate name badges according to client request.
  • Adept CAD file and Photoshop designing and editing.
  • Collect and bind material with primer.
  • Weekly Ink Maintenance procedures to ensure machines are operating efficiently.
  • Quality control and inspections of product before shipment to clients.
  • Graphic designing
  • Assisting customer service in executing invoice orders per customer demand.
  • Leading and training new employees; overseeing team to ensure orders are completed in a timely manner.

Laboratory Technician

BioVet Lab
03.2022 - 08.2022
  • Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Maintained documentation on tests performed in lab.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Prepared reagents and solutions following standard laboratory formulas and procedures.
  • Prepared samples for analysis by performing complex sample preparation tasks.
  • Analyzed results using analytical software and created reports.
  • Cell culture
  • Blood Typing
  • Performed Urinalysis; identifying sediments (crystallization), bacterial/viral growth and measure pH levels.
  • Fecal examination; direct smear, stained fecal smear

Cashier

Sbarro
11.2020 - 04.2021
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Food-handling to company's standard and guidelines
  • Reporting to manager daily sales quota.
  • Memorization of menu, products and promotional deals.

Retail Sales Associate

Sears
11.2019 - 12.2019
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Call Center Customer Service Representative

Telereach, INC
06.2019 - 11.2019
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Managed timely and effective replacement of damaged or missing products.
  • Cross-trained and provided backup support for organizational leadership.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Detailed payment options and explained price, receipt and billing details to customers.
  • Escalated complicated customer account issues to supervisors and help desk workers.
  • Conducted billing collections and recovering payments for delinquent accounts.
  • Selling and opening subscription accounts for prospective customers.

Education

Political Science

Florida International University
Miami, FL

High School Diploma -

Northeast High
Oakland Park, FL
06-2018

Skills

  • Cash handling
  • Risk management assessments
  • Credit
  • Financial analysis aptitude
  • Document review
  • Loans
  • Loan processing
  • Documentation review
  • File management
  • Log maintenance
  • Payment processing
  • Microsoft Excel
  • Verbal and written communication
  • Typing 50 wpm
  • Consultative sales
  • Research
  • Clerical support
  • Product knowledge
  • Microsoft Office Suite
  • CRM software
  • POS systems
  • Decision-making
  • Adaptability and flexibility
  • Microsoft PowerPoint
  • Retail sales customer service
  • Multi-task management
  • Account management
  • Lead generation
  • Service upselling
  • Adaptive team player
  • Problem-solving
  • Opening and closing accounts
  • Complaint handling
  • Staff training
  • Inbound and outbound calling
  • Electrophoresis
  • Specimen processing
  • Laboratory safety protocols
  • Sample preparation
  • Specimen collection
  • Hazardous materials handling
  • Instrument Calibration
  • Cell culture
  • Customer support
  • Conflict resolution
  • Team leadership

Timeline

Mortgage Loan Officer Assistant

Dynagen Lending
05.2025 - Current

UV Print Production Operator

Best Name Badges
04.2023 - 09.2024

Laboratory Technician

BioVet Lab
03.2022 - 08.2022

Cashier

Sbarro
11.2020 - 04.2021

Retail Sales Associate

Sears
11.2019 - 12.2019

Call Center Customer Service Representative

Telereach, INC
06.2019 - 11.2019

Political Science

Florida International University

High School Diploma -

Northeast High

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