Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Christa Pruitt

Poolville,TX

Summary

Committed and motivated Administrative Assistant looking for a long-term career with over 25 years of exceptional customer service, great communication, decision making skills in a fast paced office setting. Strong work ethic, dependable, professional demeanor, accuracy driven, very efficient, great initiative and capable of working with little to no supervision.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Benchmark Mortgage
Willow Park , Texas
02.2021 - Current
  • Executed record filing system to improve document organization and management.
  • Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed relational database to store information for reference, reporting and analysis.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Communicated with customers daily to request information and complete paperwork.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Liaised with clients to guide through loan closing process and skillfully handle any concerns.
  • Assessed loan compliance to meet mortgage lending laws and regulations.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Assembled important paperwork and disclosures for borrower.
  • Conferred with applicants and creditors to obtain information and resolve paperwork discrepancies.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Verified credit histories, personal references and employment backgrounds for each applicant.
  • Reviewed and validated details of loan applications and closing documentation.
  • Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.

Licensed Realtor/Administrative Assistant

Debbie Knox Team-Keller Williams Realty
Southlake, Texas
06.2013 - 02.2021
  • Design, implement, manage, document, and revise all administrative and operational systems and processes of agent's business, ensuring efficiency and cost-effectiveness
  • Create, prepare and coordinate all online and offline/print marketing materials and content, such as listing presentations; listing flyers, websites, blogs, MLS listings, virtual tours, videos, ads, newsletters, reverse prospecting, social media platforms, and content, and search engine optimization to promote properties, drive sales, and create new leads.
  • Oversee all aspects of buyer and seller contracts from initial contact to closing. Prepare and process all listing documents, buyer contracts and additional documents needed.
  • Communicate with buyers and sellers regularly about status of their purchase/sale, buying/selling process, next step(s), and items they need to take care of before they move.
  • Communicate with lenders, title companies and builders to ensure smooth transaction until closing.
  • Consult with and coordinate services such as photographers, stagers, lenders, inspectors, title companies, appraisers, repair contractors, and cleaning services.
  • Generated referrals to various real estate agents.
  • Kept contacts organized with Top Producer system to maintain readiness for marketing and future mailings.
  • Coached new employees on administrative procedures, company policies and performance standards.

Assistant Office Manager

RPM Staffing Professionals, Inc.
Mt Pleasant, TX
03.2010 - 05.2013
  • Sourced resumes to select best qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic.
  • Validated applicants references and communicated with previous employers to qualify capabilities and verify work history.
  • Followed up with clients to evaluate temp employee performance.
  • Negotiated agreements between applicants and customers to clarify misunderstood directions and resolve conflicts affecting performance.
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys.
  • Interfaced with clients requiring staffing services to determine number of hires, salary, positions, and job descriptions for short-term and long-term temporary employees and client satisfaction.
  • Processed payroll on weekly basis for more than 150 employees.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments.

Education

Some College (No Degree) - Real Estate

Champions School of Real Estate
Fort Worth, TX

Associate of Science - Business Management

LeTourneau University
Tyler, TX
12.1998

Skills

  • Marketing, advertising & promotions
  • Contract preparation & negotiations
  • Communicates well with lenders & title throughout each transaction
  • Comparative market analysis
  • Customer service & Client-oriented
  • Exceptional Planning and Organizational Skills, Office Management, Bookkeeping, Financial Reports, Budget Tracking, Analyzing & Reporting
  • Active Texas Real Estate License
  • Notary Public
  • Detail-oriented
  • Professionalism
  • Payroll and budgeting
  • Paperwork drafting
  • Closing Assistance
  • Application Reviews
  • Administrative Support
  • Recordkeeping Skills

Timeline

Administrative Assistant

Benchmark Mortgage
02.2021 - Current

Licensed Realtor/Administrative Assistant

Debbie Knox Team-Keller Williams Realty
06.2013 - 02.2021

Assistant Office Manager

RPM Staffing Professionals, Inc.
03.2010 - 05.2013

Some College (No Degree) - Real Estate

Champions School of Real Estate

Associate of Science - Business Management

LeTourneau University

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Christa Pruitt