Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
4
4
years of professional experience
Work History
Cashier
CIRCLE K
01.2020 - 09.2021
Conducted inventory counts by adding each item in stock and documenting in computer system.
Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Worked closely with shift manager to solve problems and handle customer concerns.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Certified Medical Assistant
Yuma Regional Medical Center
09.2021 - 08.2023
Obtained client medical history, medication information, symptoms, and allergies.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Verified patient insurance coverage and collected required co-payments.