Christa Speicher
Lapel,IN
Summary
Dynamic manager with a proven track record in team leadership, strategic planning, and organizational excellence. Expertise in empowering employees to autonomously manage daily operations while consistently exceeding customer expectations. Committed to fostering growth through diligent training and mentorship, complemented by exceptional management skills and a results-oriented approach. Passionate about driving team success and enhancing overall performance in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Pendleton Trucking, Inc.
03.2023 - Current
- Operate dump trucks delivering aggregate, asphalt, and other products as required.
Carnival Cruise Lines
10.2021 - 08.2022
- Respond to guest complaints post-cruise by email and phone.
- Offer compensation per company guidelines, resolve billing issues, research complaints, and coordinate with other departments for a satisfactory solution for the guest.
DelCar Inc.
07.2020 - 10.2021
- Operate dump trucks delivering aggregate, asphalt, and other products as required.
Northwest Towing and Recovery
11.2019 - 07.2020
- Operated a flatbed wrecker responding to road service and police calls for towing or roadside assistance needs.
- Operated a tri-axle dump truck for HRH Trucking (a division of Northwest Towing) delivering aggregate products for construction projects.
911 Emergency Dispatcher
Madison County Central Dispatch
01.2019 - 11.2019
- Receive emergency calls by telephone, radio system or computer-aided dispatch system.
- Question callers to obtain the information needed to determine an appropriate course of action; create and maintain logs of all calls received and prepare reports as necessary.
Team Expedite; Class B CDL, HazMat and Tanker Endorsements
Panther Premium Logistics
01.2018 - 11.2018
- Operated trucks to transport goods and materials over long distances; planned trip logistics.
- Maintained proper licensing and endorsements/background clearances (Top Secret government clearance/TWIC).
- Driver of the month, September 2018
- Preferred team for Department of Defense, Elite (high value/high risk) and Lockheed Martin
P/T Console Officer
Allied Universal Security Services
06.2017 - 09.2017
- Opening and closing visitor lobby area
- Access control; identity verification and notification of hosting party
- Create badges for visitors and employees
- Pre-register groups and individuals in visitor management system
Account Manager
Allied Universal Security Services
12.2016 - 06.2017
- Manage 1000+ hour per week start-up account; 2 locations, 32 officer team
- Scheduling, shift coverage, counseling, and disciplinary guidance of team members.
- Payroll, recruiting, interviewing and training of security personnel.
- Interact with client personnel to address any performance issues
Protective Security Officer (Armed)
Intercon Security
10.2015 - 12.2016
- Inspect buildings and grounds using foot and mobile patrols; admit and release authorized persons, remove unauthorized persons and provide access control for approved personnel.
- Screen the general public by visual observance using X-Ray screening, walk-through and hand-held metal detectors.
- Investigate and document disturbances and incidents
- Operate a security command center, which includes monitoring a CCTV system, Access Control Systems, alarm panels to include fire, intrusion, and HVAC/generator alarms.
- Complete yearly training in NWDTP, weapons qualifications, defensive tactics, and Federal Building Access requirements and restrictions.
Loss Prevention Lead
Newgistics
10.2014 - 10.2015
- Supervise contract security personnel, identify and investigate suspicious activity
- Drive safety awareness and find solutions for safety hazards. Maintain OSHA documentation of injuries, safety programs and training
- Log and program LoJack devices for shipments to other facilities
- Implemented new safety awareness measures in our facility; in 90 days reduced injuries from 13 injuries to 3 injuries per 30 day period.
- Identified the facility’s need for an organized training program and created an orientation and training program for new hires to improve quality and reduce turnover
- Was presented with a Bright Star award in my first four months of employment, for efforts to improve the Loss Prevention/Safety program in Fishers
Team Expedite; Class B CDL, HazMat and Tanker Endorsements
Panther Premium Logistics
05.2012 - 09.2014
- Operated trucks to transport goods and materials over long distances; planned trip logistics.
- Maintained proper licensing and endorsements/background clearances.
- Won the customer contract for Panther by successfully transporting the most expensive load the company had ever accepted; moved 5 original Warhol paintings for an art gallery in Las Vegas.
- Invited to represent Panther at the 2013 Council for Supply Chain Management in Denver, Colorado
- Preferred team for Department of Defense, Elite (high value/high risk) and Lockheed Martin
Manager at Perimeter Summit
AlliedBarton Security
11.2011 - 05.2012
- Supervise 21 Officers for 3 Class A commercial high rise buildings; 700 + hours per week
- Scheduling, shift coverage, counseling and discipline of team members.
- Payroll, recruiting, interviewing and training of security personnel.
- Interact with client personnel to address any building security or maintenance issues
- Operate the account in a profitable manner, minimizing costs and maximizing profit margin.
- Located vendor for security system upgrade; able to reduce cost of project by $90,000 to bring it within client budget
- Implemented new security procedures, advised client on multiple areas of security concerns; located vendor with lowest cost to secure those areas.
- Installed tour wand system in all three buildings for increased accountability
Account Manager at Rubenstein Properties
AlliedBarton Security
03.2010 - 06.2011
- Manage 1052 hour per week account; 10 buildings, 4 property managers, 2 property companies.
- Scheduling, shift coverage, counseling and discipline of team members.
- Payroll, recruiting, interviewing and training of both client and security personnel.
- Interact with client personnel to address any building security or maintenance issues
- Operate the account in a profitable manner, minimizing costs and maximizing profit margin.
- Met financial and exceeded operational goals
Assistant Director of Security at 191 Peachtree Street
AlliedBarton Security
12.2008 - 03.2010
- Supervise a team of 25 security officers
- Scheduling, shift coverage, counseling and discipline of team members
- Interact with client personnel to address any building security or maintenance issues
- On call for any shift coverage or building emergencies
Site Supervisor-APS Cholla
AlliedBarton Security
11.2006 - 12.2008
- Recruiting, interviewing and new hire training. Prepare new hire packets.
- Payroll, invoice corrections, discrepancy forms
- Discipline-counseling, follow up and release of employees
- Organized security records/procedures; created training manuals that were site specific; developed new programs to assist client
- Created a “team mentality” with the security staff
- Coordinated with client for security upgrades to maintain compliance with Homeland Security
Education
Forensic Psychology -
Walden University
01.2017
Business Management - undefined
University of Phoenix
01.2011
Criminal Justice Practicum - undefined
Vincennes University
01.2002
Certification as Indiana Law Enforcement Officer - undefined
Indiana Law Enforcement Academy
01.2000
Skills
- Organization
- Customer service
- Time management
- Team leadership
- Strong communication skills
- Account management
- Teamwork and collaboration
- Client relations
Accomplishments
- Implemented new safety awareness measures in our facility; in 90 days, reduced injuries from 13 injuries to 3 injuries per 30-day period.
- Identified the facility’s need for an organized training program and created an orientation and training program for new hires to improve quality and reduce turnover
- Was presented with a Bright Star award in my first four months of employment, for efforts to improve the Loss Prevention/Safety program in Fishers
- Supervised a team of 32 staff members.
- Located vendor for security system upgrade; able to reduce cost of project by $90,000 to bring it within client budget
- Organized security records/procedures; created site-specific training manuals; developed new programs to assist the client
- Won a customer contract for Panther by successfully transporting the most expensive load the company had ever accepted; moved 5 original Warhol paintings for an art gallery in Las Vegas.
- Invited to represent Panther at the 2013 Council for Supply Chain Management in Denver, Colorado
- Preferred team for Department of Defense, Elite (high value/high risk), and Lockheed Martin
Newgistics:
AlliedBarton Security:
Panther:
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Pendleton Trucking, Inc.
03.2023 - Current
Carnival Cruise Lines
10.2021 - 08.2022
DelCar Inc.
07.2020 - 10.2021
Northwest Towing and Recovery
11.2019 - 07.2020
911 Emergency Dispatcher
Madison County Central Dispatch
01.2019 - 11.2019
Team Expedite; Class B CDL, HazMat and Tanker Endorsements
Panther Premium Logistics
01.2018 - 11.2018
P/T Console Officer
Allied Universal Security Services
06.2017 - 09.2017
Account Manager
Allied Universal Security Services
12.2016 - 06.2017
Protective Security Officer (Armed)
Intercon Security
10.2015 - 12.2016
Loss Prevention Lead
Newgistics
10.2014 - 10.2015
Team Expedite; Class B CDL, HazMat and Tanker Endorsements
Panther Premium Logistics
05.2012 - 09.2014
Manager at Perimeter Summit
AlliedBarton Security
11.2011 - 05.2012
Account Manager at Rubenstein Properties
AlliedBarton Security
03.2010 - 06.2011
Assistant Director of Security at 191 Peachtree Street
AlliedBarton Security
12.2008 - 03.2010
Site Supervisor-APS Cholla
AlliedBarton Security
11.2006 - 12.2008
Business Management - undefined
University of Phoenix
Criminal Justice Practicum - undefined
Vincennes University
Certification as Indiana Law Enforcement Officer - undefined
Indiana Law Enforcement Academy
Forensic Psychology -
Walden University