Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christa Stewart

Hewitt

Summary

Dynamic shift leader recognized for effective team training and supervision in demanding environments. Specializes in conflict resolution and project management, leading to improved operational outcomes and customer experiences. Skilled in daily operations management, staff scheduling, and customer issue resolution. Proven ability to enhance team collaboration and drive performance improvements.

Overview

3
3
years of professional experience

Work History

Shift Leader

Dairy Queen
West Milford
03.2023 - 08.2025
  • Supervised daily operations to optimize service efficiency during peak hours.
  • Trained new team members on customer service standards and food safety protocols.
  • Maintained cleanliness of work areas in compliance with health regulations.
  • Verified cash drawers and safes for accuracy at shift openings and closures.
  • Resolved customer complaints promptly and professionally to enhance satisfaction.
  • Delegated tasks to employees while monitoring activity and completion.
  • Assisted general manager with implementing operational strategies and company initiatives.
  • Performed thorough cleaning of store at end of shifts, including sweeping and mopping.

Cashier

TJ Max
West Milford
11.2022 - 03.2023
  • Assisted customers with product inquiries and selection to enhance shopping experience.
  • Processed transactions efficiently at checkout, ensuring accuracy in payments.
  • Maintained an organized and clean checkout area, including registers and floors.
  • Resolved customer complaints promptly to ensure satisfaction and loyalty.
  • Collaborated with team members to effectively manage inventory levels.
  • Stocked shelves with merchandise to ensure product availability.
  • Helped customers locate specific products and provided informed product advice.

Daycare Worker

Agape Child Care Center
West Milford
05.2022 - 08.2022
  • Supervised daily activities to ensure safety of children in care.
  • Organized educational games and activities that promoted learning and development.
  • Maintained a clean and safe environment for children at all times.
  • Communicated with parents regarding children's progress and individual needs.
  • Collaborated with team members to foster a nurturing atmosphere.
  • Assisted in meal preparation while ensuring proper nutrition for children.
  • Implemented behavior management techniques to enhance child discipline.
  • Monitored play activities to guarantee safety and well-being.

Education

Some College (No Degree) - Interior Design

Liberty University
Lynchburg, VA

Skills

  • Customer service and support
  • Team building and motivation
  • Project management and leadership
  • Visual merchandising strategies
  • Time management and prioritization
  • Conflict resolution techniques
  • Interior design software proficiency
  • Complaint resolution expertise
  • Employee relations management
  • Shift leadership skills
  • Cash handling accuracy
  • Sales and upselling techniques
  • Verbal and written communication skills
  • Problem-solving abilities
  • Flexible scheduling

Timeline

Shift Leader

Dairy Queen
03.2023 - 08.2025

Cashier

TJ Max
11.2022 - 03.2023

Daycare Worker

Agape Child Care Center
05.2022 - 08.2022

Some College (No Degree) - Interior Design

Liberty University

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