Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
XXXX
Generic

Karen Griggs

Verona,MO

Summary

Dynamic professional with extensive experience as a Dispatcher at the Monett Police Department, excelling in real-time data tracking and decision-making. Proven ability to enhance operational efficiency through effective communication and customer service. Recognized for coordinating multi-agency responses and implementing improved workflow processes, ensuring community safety and resource optimization.

Member of the Board of Missouri Animal Control Officers Association, current position of Board Secretary..

Overview

1
1
Certification

Work History

Dispatcher

Sheriff's Department
  • Documented incidents and maintained accurate records for operational continuity.
  • Collaborated with senior dispatchers to learn best practices in workflow management.
  • Adapted quickly to changing schedules and emergency situations as they arose.
  • Supported training efforts by shadowing experienced dispatchers for skill development.

Office Manager

Castle & Ranch Realty
  • Managed office operations, ensuring efficient workflow and resource allocation.
  • Coordinated scheduling and communication among team members to enhance productivity.
  • Implemented filing systems and improved document management processes for better accessibility.
  • Assisted in budget tracking and expense reporting to support financial oversight.
  • Earned Realtor's License

Dispatcher

Monett Police Department
  • Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.

Animal Control Officer

Monett Police Department
  • Enforced animal control laws and regulations to ensure community safety.
  • Responded to animal-related complaints and emergencies, providing timely assistance.
  • Conducted field investigations for reported stray or dangerous animals.
  • Educated the public on responsible pet ownership and local ordinances.
  • Initiatedy periodic shot clinic in cooperation with veterinary office.

Dispatcher

Jefferson County Sherriff's Office
01.1990 - 2025
  • Monitored incoming calls to efficiently dispatch resources and personnel.
  • Assisted in coordinating logistics to ensure timely service delivery.
  • Utilized scheduling software to track and optimize driver assignments.
  • Communicated with team members to relay critical information effectively.
  • Coordinated communications with different organizations during the Columbine Incident.

Education

Liberal Community College
Liberal
01-1989

High School Diploma -

Eureka High School
Eureka KS
01-1986

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening

Certification

YYYY

Timeline

Dispatcher

Jefferson County Sherriff's Office
01.1990 - 2025

Dispatcher

Sheriff's Department

Office Manager

Castle & Ranch Realty

Dispatcher

Monett Police Department

Animal Control Officer

Monett Police Department

Liberal Community College

High School Diploma -

Eureka High School

XXXX

XXXX