Karen Griggs
Verona,MO
Summary
Dynamic professional with extensive experience as a Dispatcher at the Monett Police Department, excelling in real-time data tracking and decision-making. Proven ability to enhance operational efficiency through effective communication and customer service. Recognized for coordinating multi-agency responses and implementing improved workflow processes, ensuring community safety and resource optimization.
Member of the Board of Missouri Animal Control Officers Association, current position of Board Secretary..
Overview
1
1
Certification
Work History
Dispatcher
Sheriff's Department
- Documented incidents and maintained accurate records for operational continuity.
- Collaborated with senior dispatchers to learn best practices in workflow management.
- Adapted quickly to changing schedules and emergency situations as they arose.
- Supported training efforts by shadowing experienced dispatchers for skill development.
Office Manager
Castle & Ranch Realty
- Managed office operations, ensuring efficient workflow and resource allocation.
- Coordinated scheduling and communication among team members to enhance productivity.
- Implemented filing systems and improved document management processes for better accessibility.
- Assisted in budget tracking and expense reporting to support financial oversight.
- Earned Realtor's License
Dispatcher
Monett Police Department
- Utilized advanced technology systems for accurate tracking and monitoring of dispatched units in real-time scenarios.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Coordinated multi-agency responses during large-scale incidents, ensuring smooth inter-agency collaboration and optimal resource utilization.
Animal Control Officer
Monett Police Department
- Enforced animal control laws and regulations to ensure community safety.
- Responded to animal-related complaints and emergencies, providing timely assistance.
- Conducted field investigations for reported stray or dangerous animals.
- Educated the public on responsible pet ownership and local ordinances.
- Initiatedy periodic shot clinic in cooperation with veterinary office.
Dispatcher
Jefferson County Sherriff's Office
01.1990 - 2025
- Monitored incoming calls to efficiently dispatch resources and personnel.
- Assisted in coordinating logistics to ensure timely service delivery.
- Utilized scheduling software to track and optimize driver assignments.
- Communicated with team members to relay critical information effectively.
- Coordinated communications with different organizations during the Columbine Incident.
Education
Liberal Community College
Liberal01-1989
High School Diploma -
Eureka High School
Eureka KS01-1986
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
Certification
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Timeline
Dispatcher
Jefferson County Sherriff's Office
01.1990 - 2025
Dispatcher
Sheriff's Department
Office Manager
Castle & Ranch Realty
Dispatcher
Monett Police Department
Animal Control Officer
Monett Police Department
Liberal Community College
High School Diploma -
Eureka High School
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