Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christa Stuart

Lakeville,MN

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Night Auditor/Front Desk Receptionist/Breakfast Attendant

Amercinn Hotel And Suites
03.2022 - 07.2023
  • Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
  • Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
  • Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
  • Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Coordinated with housekeeping staff to address any overnight room maintenance requests or special accommodations needed.

Guest Service Co-worker/Food Service Worker

Kwik Trip
04.2019 - 03.2022
  • Increased production efficiency by streamlining processes and implementing time-saving strategies.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Housekeeping Supervisor/Breakfast Attendant

Amercinn Hotel And Suites
04.2018 - 02.2019
  • Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
  • Streamlined housekeeping processes for increased efficiency by implementing a new inventory management system.
  • Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Caretaker

Blackberry Point Apartments
07.2016 - 03.2018
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
  • Enhanced community safety through regular property inspections and timely reporting of potential hazards.
  • Implemented new landscaping initiatives to improve property aesthetics and increase curb appeal.
  • Conducted thorough move-out inspections, assessing unit conditions before returning security deposits or initiating repair actions as needed.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Delivered emergency 24-hour on-call service for tenants on building issues.

Education

High School Diploma -

Rosemount High Scool
Rosemount, MN
07.1997

Skills

  • Order Delivery Practices
  • Safe Food Handling
  • Order Management
  • Daily Specials Memorization
  • Table Bussing
  • Supply Restocking
  • Quality Control
  • Food Sales and Promotion
  • Food Safety Understanding
  • High-Volume Dining
  • Food Station Setup
  • Food Spoilage Prevention

Timeline

Night Auditor/Front Desk Receptionist/Breakfast Attendant

Amercinn Hotel And Suites
03.2022 - 07.2023

Guest Service Co-worker/Food Service Worker

Kwik Trip
04.2019 - 03.2022

Housekeeping Supervisor/Breakfast Attendant

Amercinn Hotel And Suites
04.2018 - 02.2019

Caretaker

Blackberry Point Apartments
07.2016 - 03.2018

High School Diploma -

Rosemount High Scool

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Christa Stuart