Summary
Overview
Work History
Education
Skills
Timeline
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Christa Vaia

Delmont

Summary

Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Ready to tackle new challenges with dedication and enthusiasm. Hardworking and passionate job seeker with strong organizational skills. Excited to contribute to team success and further develop professional skills. Positive attitude and commitment to continuous learning and growth bring a valuable asset to any organization.

Overview

18
18
years of professional experience

Work History

Stay at Home Mom

Children
12.2013 - Current
  • Self-motivated, with a strong sense of personal responsibility for budgeting, household management, and organizational abilities
  • Manage and organize a 5 person household, developing strong time management and multitasking skills
  • Taught 3 children in specific parts of course work, improving their academic performance
  • Proven ability to learn quickly and adapt to new situations.
  • Mediated disputes between siblings, fostering an environment of cooperation and mutual respect
  • Managed family finances, coordinated schedules, organized household activities, and oversaw children's activities
  • Devised innovative activities and solutions to keep children engaged and address academic, behavioral, and social / emotional challenges effectively and diplomatically
  • Maintained composure during numerous medical emergencies, developing ability to multitask and deal efficiently and calmly with highly stressful and chaotic situations

Customer Advisor, Dog Trainer, and Salon Associate

Petco Animal Supplies Inc.
03.2012 - 10.2013
  • Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
  • Utilized time management skills to complete assigned tasks
  • Helped achieve store sale goals
  • Provided quick and courteous service to all customers
  • Employed suggestive selling techniques to increase sales


Customer Service Representative

Philips Respironics Inc.
02.2011 - 03.2012
  • Dealt with customers directly either by phone or electronically
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Processed orders, applications, and forms
  • Kept records of customer complaints through SAP
  • Coordinated and communicated with internal departments


Lifeguard

American Pool Management
06.2007 - 09.2009
  • Recognized emergencies and responded effectively
  • Enforced all facility policies, rules, and regulations
  • Inspected facility on a daily schedule
  • Inspected first-aid kit and kept it fully stocked
  • Completed records and reports immediately

Vaia Associates, LLC
06.2008 - 09.2008
  • Learn day-to-day business operations of a small, family owned business
  • Aid with maintenance and preparation of duplex apartments for rental by new tenants

Education

Bachelor of Science - Business Management

University of Pittsburgh at Greensburg
05.2010

Skills

  • Quick study
  • Computer skills
  • Complaint handling
  • Behavior modification
  • Critical thinking
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Problem-solving
  • Customer service
  • People-oriented skills
  • Self-Starter
  • Team player
  • Facilitator
  • Flexible and adaptable
  • Written and verbal communication

Timeline

Stay at Home Mom

Children
12.2013 - Current

Customer Advisor, Dog Trainer, and Salon Associate

Petco Animal Supplies Inc.
03.2012 - 10.2013

Customer Service Representative

Philips Respironics Inc.
02.2011 - 03.2012

Vaia Associates, LLC
06.2008 - 09.2008

Lifeguard

American Pool Management
06.2007 - 09.2009

Bachelor of Science - Business Management

University of Pittsburgh at Greensburg

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Christa Vaia