Detail-oriented HR and Business Professional with 6 years of experience in human resources, compliance, billing operations, and organizational development. Proven ability to streamline administrative processes, manage benefits programs, and ensure compliance with state and federal guidelines. Adept in employee training, payroll, financial reporting, and performance management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Griffin Area Resource Center
01.2021 - 07.2025
Oversee benefit and policy administration, including background checks and fingerprint processing using GCHEXS, CheckPT, Fieldprint, and Idemia portals.
Manage employee rosters and ensure timely monthly checks.
Performance achievement and compliance for accreditation.
Oversee the ordering of supplies.
Retrieved and verified billing service units for timely and accurate billing submission for over 60 individuals.
Processed claims and maintained oversight of payment progress using GAMMIS, ProviderConnects, AWARE, Tellus/EVV, Coupa Supplier Portal.
Manage timecards and processed payroll using Kronos, TimeCo, and ADP Workforce Now.
Assisted the Director of Support Services to reconcile monthly bank statements and run profit/loss reports using QuickBooks.
Conducted 401K deposits and compliance documentation.
Participated in regular compliance meetings.
Managed HR projects including training compliance with state agencies and accreditors.
Direct Support Professional
Griffin Area Resource Center
12.2019 - 01.2021
Supported individuals with intellectual and developmental disabilities.
Recorded daily service reports and collected behavioral data.
Delivered goal-oriented personal care and development support.
Personal Support Aide
Medciphers
09.2017 - 09.2018
Developed strong and trusting rapport with one-on-one care so I could focus on what their personal needs were to gain a constant routine and facilitate the best care possible.
Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatment.
Mom
Stay At Home Mom
09.2014 - 09.2017
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Front Desk Receptionist
Pott's Pediatrics
03.2012 - 11.2012
Updated patient medical records.
Registered patients and scheduled appointments.
Ensured patient confidentiality by making sure health information was secured.
Collected information, verified insurance and collected deductibles, balances, and copays for 20 to 40 patients each day.
Prepared patients' medical charts and ensured patient filled out paperwork accurately and in full.
Education
Bachelor of Science - Business Administration
Western Governors University
Salt Lake City, UT
12-2028
High School Diploma -
Ola High School
McDonough, GA
06-2011
Skills
Communication skills
Multi-tasking abilities
Problem-solving expertise
Organizational skills
Computer proficiency
Team collaboration
Time management
Employee training and development
Benefits administration
Regulatory compliance
Microsoft Office suite
QuickBooks accounting software
Kronos Timekeeping systems: ADP Workforce Now, Kronos, and TimeCo