Ida Aweya
Fairborn,OH
Summary
Hardworking relationship manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success several years of experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Relationship Manager/,Marketer
Zenith Bank Ghana Limited
Accra, Ghana
02.2017 - 07.2024
- Grew and managed an account portfolio from zero to over $3 million in five years, significantly enhancing deposit growth and market presence.
- Generated new leads through market research and prospecting, expanding the client base to over 2,000 customers.
- Collaborated with a team to grow the branch's deposit portfolio from a target of $14 million to a current total of $12 million, achieving 85% of the goal.
- Provided advisory services on market conditions to support customer business decisions.
- Enhanced cross-departmental communication to deliver personalized customer solutions.
Relationship Manager/Senior Customer Service Executive
Man Capital Partners
Accra, Ghana
05.2015 - 01.2017
- Marketed banking products, increasing the client base through exceptional service management and meeting sales targets.
- Conducted outreach initiatives to educate individuals and businesses about investment opportunities.
- Informed clients on various investment options, enabling informed decisions based on their risk tolerance.
- Enhanced client retention through consistent and exemplary service.
Education
Master of Science - Marketing Analytics And Insights
Wright State University
Dayton, OH12-2025
Certificate - Certificate in Law And The Regulation of Inclusive
University of Luxembourg
Luxembourg01-2024
Bachelor of Science - Planning
University For Development Studies
Tamale, Ghana07-2013
Skills
- Data Analysis & Market Research
- Customer Relationship Management
- Digital Marketing Strategies
- Proficient in Excel, Ms Word
- Excellent Communication & Problem-Solving
- Team Collaboration & Project Management
Accomplishments
- Fist Runner Up[, Bestr Marketer Incremetal Deposits , Zenith Bank Ghana Limited Jan 2020
Certification
- Effective Sales, Marketing, and Negotiating Skills, Doterrys Consulting Limited, Accra, Ghana (August 2023)
- Understanding Borrowing Needs of a Business, National Banking College, Ghana (July 2021)
- Leadership 101, Talent Equip Limited, Lagos, Nigeria (September 2018)
Leadership and Voluntary Involvement
Volunteer
My Help Your Help Foundation, Accra , Ghana
January 2022 – Present
- Support vulnerable populations in Ghana by providing basic necessities like food and healthcare.
Volunteer
Optimist International, Ohio
October 2024 – Present
- Enhance organizational visibility and engage new members through targeted outreach initiatives.
Timeline
Relationship Manager/,Marketer
Zenith Bank Ghana Limited
02.2017 - 07.2024
Relationship Manager/Senior Customer Service Executive
Man Capital Partners
05.2015 - 01.2017
- Effective Sales, Marketing, and Negotiating Skills, Doterrys Consulting Limited, Accra, Ghana (August 2023)
- Understanding Borrowing Needs of a Business, National Banking College, Ghana (July 2021)
- Leadership 101, Talent Equip Limited, Lagos, Nigeria (September 2018)
Master of Science - Marketing Analytics And Insights
Wright State University
Certificate - Certificate in Law And The Regulation of Inclusive
University of Luxembourg
Bachelor of Science - Planning
University For Development Studies
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