Christabel Maite Martinez
Manhattan,NY
Summary
Adept Program Director versed in transforming operational directives into useful roadmaps. Thought-leader and strategic manager experienced in leading highly effective teams and analytical problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Senior Director of Program
Harlem Educational Activities Fund
10.2021 - Current
- Collaborated with Chief of Programs to innovate and direct operations and policies for 3 sites, serving over 250 young adults.
- Developed annual budgets and comprehensive plans to achieve company goals and set performance targets.
- Managed participant data and progress using Salesforce; maintained accurate records and provided regular updates.
- Built and maintained partnerships with higher education institutions and HEAF partners for recruitment and pipeline development.
- Oversaw daily operations across multiple locations, improving productivity and program effectiveness.
- Revitalized low-growth operations by optimizing workflows, strengthening community relations, and enhancing student advocacy.
- Formed external partnerships to broaden program offerings and outreach efforts.
- Provided strategic leadership in aligning programs with HEAF’s mission and evaluated program effectiveness using data-driven reports.
- Ensured compliance with regulations, funders, and organizational standards.
- Developed and led thought leadership activities, collaborating with the Executive Board and leading the Board of Director’s Program Committee.
- Supervised staff, designed educational curricula, and facilitated community-based partnerships and volunteer engagement.
- Created evaluation tools to measure and ensure the success of programs in achieving organizational objectives.
Personnel Coordinator
City University of New York
06.2021 - 09.2021
- Oversaw SYEP remote on-boarding process, including facilitating virtual orientation
- Ensured data collection and entry for 5,000 applicants is completed on time and is accurately entered into Department of Youth and Community Development system
- Maintained all necessary electronic files and follow strict adherence to DYCD policies, procedures, and regulations in order to pass city auditing procedures concluding summer program
Program Manager
College Confident
09.2018 - 06.2020
- Conceptualized and implemented data-driven initiatives for cohort of over 400 students, ensuring compliance with organizations procedures
- Designed and implemented creative programming strategies and one-off feature shows to boost audience interests and diversify offerings
- Garnered record-keeping and evaluation systems to resolve technical, financial and operational concerns by working with team members and directors
Education
Bachelors of Arts - Geography: Urban And Regional Planning
Binghamton University, The State University of New York
Binghamton, NY05.2018
Skills
- Verbal and Written Communication
- Program Scheduling
- Staff Hiring and Evaluations
- Interdepartmental Coordination
- Performance Quality Assurance
- Educational Program Planning
- Program Operations
- Curriculum Development
Timeline
Senior Director of Program
Harlem Educational Activities Fund
10.2021 - Current
Personnel Coordinator
City University of New York
06.2021 - 09.2021
Program Manager
College Confident
09.2018 - 06.2020
Bachelors of Arts - Geography: Urban And Regional Planning
Binghamton University, The State University of New York
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