Christabel Maite Martinez
Manhattan,NY
Summary
Adept Program Director versed in transforming operational directives into useful roadmaps. Thought-leader and strategic manager experienced in leading highly effective teams and analytical problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Senior Director of Program
Harlem Educational Activities Fund
New York, NY
10.2021 - Current
- Collaborated with Chief of Programs to innovate and direct operations and policies for 3 sites, serving over 250 young adults.
- Developed annual budgets and comprehensive plans to achieve company goals and set performance targets.
- Managed participant data and progress using Salesforce; maintained accurate records and provided regular updates.
- Built and maintained partnerships with higher education institutions and HEAF partners for recruitment and pipeline development.
- Oversaw daily operations across multiple locations, improving productivity and program effectiveness.
- Revitalized low-growth operations by optimizing workflows, strengthening community relations, and enhancing student advocacy.
- Formed external partnerships to broaden program offerings and outreach efforts.
- Provided strategic leadership in aligning programs with HEAF’s mission and evaluated program effectiveness using data-driven reports.
- Ensured compliance with regulations, funders, and organizational standards.
- Developed and led thought leadership activities, collaborating with the Executive Board and leading the Board of Director’s Program Committee.
- Supervised staff, designed educational curricula, and facilitated community-based partnerships and volunteer engagement.
- Created evaluation tools to measure and ensure the success of programs in achieving organizational objectives.
Personnel Coordinator
City University of New York
New York, NY
06.2021 - 09.2021
- Oversaw SYEP remote on-boarding process, including facilitating virtual orientation
- Ensured data collection and entry for 5,000 applicants is completed on time and is accurately entered into Department of Youth and Community Development system
- Maintained all necessary electronic files and follow strict adherence to DYCD policies, procedures, and regulations in order to pass city auditing procedures concluding summer program
Program Manager
College Confident
New York, NY
09.2018 - 06.2020
- Conceptualized and implemented data-driven initiatives for cohort of over 400 students, ensuring compliance with organizations procedures
- Designed and implemented creative programming strategies and one-off feature shows to boost audience interests and diversify offerings
- Garnered record-keeping and evaluation systems to resolve technical, financial and operational concerns by working with team members and directors
Education
Bachelors of Arts - Geography: Urban And Regional Planning
Binghamton University, The State University of New York
Binghamton, NY05.2018
Skills
- Verbal and Written Communication
- Program Scheduling
- Staff Hiring and Evaluations
- Interdepartmental Coordination
- Performance Quality Assurance
- Educational Program Planning
- Program Operations
- Curriculum Development
Timeline
Senior Director of Program
Harlem Educational Activities Fund
10.2021 - Current
Personnel Coordinator
City University of New York
06.2021 - 09.2021
Program Manager
College Confident
09.2018 - 06.2020
Bachelors of Arts - Geography: Urban And Regional Planning
Binghamton University, The State University of New York