Christain Raya
Yuba City,CA
Overview
11
11
years of professional experience
Work History
Surgery Scheduling Coordinator
Adventist Health+Rideout Hospital
10.2020 - Current
- Orchestrated and continuously monitoring the surgical scheduling (i.e., Main OR, Endoscopy Lab, Obstetrics, Main PAT, and Cath Lab) for inefficiencies and generating the necessary adjustments, minimizing scheduling discrepancies by reviewing future schedules well in advance.
- Coordinated pre-operative testing appointments for each surgical procedure.
- Assisted in scheduling diagnostic and imaging studies (e.g., CT, MRI, Ultrasound, Fluoroscopy and Nuclear Medicine scans) while ensuring available time are utilized to maximum efficiency.
- Collaborated closely with surgeons, anesthesiologist, and hospital personnel to ensure optimal scheduling and resource allocation.
- Promoted a collaborative relationship among various healthcare practices by communicating, building rapport, and ensure a cohesive working relationship in proving patient-care services.
- Overhauled the process of surgery scheduling, boosting operation utilization.
- Developed and implemented a training program for new surgery schedulers, resulting in an increase in team productivity.
- Collaborated with management to provide training on processes and assisting with the promotion and maintenance of quality training.
- Provided regular updates to team leadership on quality metrics by communicating errors or productive deficiencies.
- Coordinated with various departments and medical vendors ensuring equipment and supplies are available for procedures.
- Ensured all necessary material (i.e., order(s), authorization(s), clinical and insurance information) is obtained prior to scheduled procedure date in order to register and generate patient encounter.
Medical Assistant
Adventist Health+Rideout Hospital
08.2016 - 10.2020
- Helped implement quality metrics, ensured compliance with HIPAA and OSHA regulations, and improved patient care and satisfaction.
- Responded appropriately to the physical and emotional needs of patients and provided a welcoming environment in the clinic setting.
- Demonstrated proficiency in taking patient medical histories and vital signs. In addition to preforming various diagnostic procedures, injections, and ancillary tests.
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Managed the inventory and ordering of medical supplies.
- Orchestrated and continuously monitoring the medical practice schedule for inefficiencies and generating the necessary adjustments, minimizing scheduling discrepancies by reviewing future schedules well in advance.
- Created and updated patient information within the EMR database to maintain current, accurate and compliant documentation.
- Conducted insurance eligibility, obtaining pre-authorizations, and ensuring accurate billing and coding for services.
- Reviewed and analyzed all referral incoming and outgoing for patients. In addition, processing, and responding to paper and electronic requests for medical records.
- Scheduled patients for diagnostic and imaging studies (e.g., CT, MRI, Ultrasound, Fluoroscopy and Nuclear Medicine scans).
- Promoted a collaborative relationship among various healthcare practices by communicating, building rapport, and ensure a cohesive working relationship in proving patient-care services.
- Coordinated with various departments ensuring equipment and supplies are available for procedures.
- Oriented and trained new staff, or students on proper procedures and policies.
- Assisted providers with office medical procedures/treatment and counseling patients about post-procedure care.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Facilitated the collection of various specimen (e.g., culture(s), urine, and blood) and processing them appropriately for laboratory send-off.
- Triaged and assessed patients and provided them with the proper treatment of care.
Medical Assistant
Oroville Hospital
09.2014 - 08.2016
- Helped implement quality metrics, ensured compliance with HIPAA and OSHA regulations, and improved patient care and satisfaction.
- Responded appropriately to the physical and emotional needs of patients and provided a welcoming environment in the clinic setting.
- Demonstrated proficiency in taking patient medical histories and vital signs. In addition to preforming various diagnostic procedures, injections, and ancillary tests.
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment. Managed the inventory and ordering of medical supplies.
- Orchestrated and continuously monitoring the medical practice schedule for inefficiencies and generating the necessary adjustments, minimizing scheduling discrepancies by reviewing future schedules well in advance.
- Created and updated patient information within the EMR database to maintain current, accurate and compliant documentation.
- Conducted insurance eligibility, obtaining pre-authorizations, and ensuring accurate billing and coding for services.
- Reviewed and analyzed all referral incoming and outgoing for patients. In addition, processing, and responding to paper and electronic requests for medical records.
- Scheduled patients for diagnostic and imaging studies (e.g., CT, MRI, Ultrasound, Fluoroscopy and Nuclear Medicine scans).
- Promoted a collaborative relationship among various healthcare practices by communicating, building rapport, and ensure a cohesive working relationship in proving patient-care services.
- Coordinated with various departments ensuring equipment and supplies are available for procedures.
- Oriented and trained new staff, or students on proper procedures and policies.
- Assisted providers with office medical procedures/treatment and counseling patients about post-procedure care.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Facilitated the collection of various specimen (e.g., culture(s), urine, and blood) and processing them appropriately for laboratory send-off.
- Triaged and assessed patients and provided them with the proper treatment of care.
Store Associate/Stock Room Associate/Freight Worker
Pier 1
10.2013 - 09.2014
Store Associate/Stock Room Associate/Safety Coordinator
Bed, Bath & Beyond
08.2013 - 06.2014
Internet Marketing Manager/Sales Associate/Financial Advisor
Parsons Auto Sales/Cars.com
11.2012 - 09.2013
Education
Bachelor of Science - Nursing
Nightingale College
Salt Lake City, UT09.2025
Associate Degree in Social And Behavior Science -
Yuba College
Marysville, CA08.2020
Medical Assisting Certification -
Cambridge Junior College - Yuba City
Yuba City, CA08.2014
Skills
- Developing and implementing Innovation processes that will measurably improve patient care
- Promoted collaborative relationship among various health-care personnel by communicating, building rapport, and ensure cohesive working relationship in proving patient-care services In addition, to working well in a team environment and independently
- Highly adaptive, flexible, ability to effectively multi-task with short constraints
- Attentive to detail, ability to execute deadlines, and strong organizational skills
- Approaching and managing difficult and stressful situations with logic and empathy
- Effectively oriented and trained new staff on proper procedures and policies
- Bilingual and biliterate in Spanish
Timeline
Surgery Scheduling Coordinator
Adventist Health+Rideout Hospital
10.2020 - Current
Medical Assistant
Adventist Health+Rideout Hospital
08.2016 - 10.2020
Medical Assistant
Oroville Hospital
09.2014 - 08.2016
Store Associate/Stock Room Associate/Freight Worker
Pier 1
10.2013 - 09.2014
Store Associate/Stock Room Associate/Safety Coordinator
Bed, Bath & Beyond
08.2013 - 06.2014
Internet Marketing Manager/Sales Associate/Financial Advisor
Parsons Auto Sales/Cars.com
11.2012 - 09.2013
Bachelor of Science - Nursing
Nightingale College
Associate Degree in Social And Behavior Science -
Yuba College
Medical Assisting Certification -
Cambridge Junior College - Yuba City
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