Summary
Overview
Work History
Skills
Affiliations
Timeline
Generic

Christal Alvarez

Fontana,CA

Summary

Resourceful Dispatcher Office Assistant with over 5 years of experience in managing and coordinating transportation logistics in the trucking and port industries. Managing high-volume calls, coordinating logistics and overseeing administrative tasks. Skilled at multi-tasking, prioritizing workloads and maintaining calm under pressure. Strengths include effective communication, problem-solving ability and proficiency in dispatch software systems. Previous roles have led to improved office efficiency and streamlined dispatch processes.

Overview

13
13
years of professional experience

Work History

Dispatcher - Office Assistant

EuroLine Transportation (Local-OTR)
Rancho Cucamonga
11.2021 - 05.2024
  • Dispatched and managed a team of 10 drivers, ensuring timely and efficient deliveries.
  • Hired and onboarded new truck drivers, ensuring they were trained and ready for their roles.
  • Guided drivers through the delivery and shipping process, providing support and resolving any issues.
  • Communicated daily with brokers, clients, and drivers to coordinate schedules and manage logistics.
  • Ensured compliance with federal and state laws and regulations governing the trucking industry.
  • Utilized cross-docking techniques to optimize loading and unloading processes, enhancing operational efficiency.

Dispatcher Office Assistant

National Flooring Products/Sea To Land (LB Port)
Ontario
01.2019 - 10.2021
  • Coordinated the daily dispatch of drivers and vehicles, managing schedules to ensure efficient and timely cargo transport.
  • Acted as the primary point of contact for brokers, clients, and drivers, addressing inquiries and resolving logistical challenges.
  • Recruited, hired, and trained new truck drivers, ensuring they understood port operations and safety protocols.
  • Provided continuous guidance to drivers during the delivery and shipping process, offering support to handle any issues that arose.
  • Ensured all operations complied with federal and state regulations, as well as port-specific requirements.
  • Maintained accurate records of shipments, driver logs, and communication with clients and brokers.
  • Quickly and effectively addressed any delays or disruptions in the transportation schedule, finding solutions to keep operations running smoothly.

Transcriptionist

Dr. Rosalee Gonzalez - United Nations Researcher
Tempe, AZ
01.2013 - 12.2018
  • Accurately transcribed audio and video recordings into written documents, ensuring high levels of accuracy and attention to detail.
  • Proofread and edited transcriptions to ensure clarity, consistency, and adherence to format and style guidelines.
  • Maintained strict confidentiality and security of sensitive information, adhering to privacy regulations and company policies.

Office Assistant I

Dept. of Behavioral Health (San Bern. County)
Rialto , CA
06.2011 - 10.2014
  • Provided comprehensive administrative support to the department, managing daily office operations and ensuring a smooth workflow.
  • Coordinated and scheduled appointments for clients and staff, maintaining an organized and efficient calendar system.
  • Served as the first point of contact for clients, handling inquiries, and directing them to appropriate resources and services.
  • Maintained accurate and confidential records, including client files, medical records, and departmental reports.
  • Facilitated communication between clients, staff, and external partners, ensuring timely and effective information exchange.
  • Performed data entry tasks, updating databases and tracking client progress and departmental activities.
  • Assisted with billing processes, preparing invoices, and tracking payments and insurance claims.
  • Organized and coordinated departmental meetings, training sessions, and events, handling logistics and participant communication.
  • Provided additional support as needed, including filing, copying, and handling correspondence

Skills

  • Geographical knowledge
  • Knowledge of Trucking APPs and Software's
  • Scheduling Coordination
  • Route Planning
  • CDL Holder
  • Prioritization
  • Detail Oriented
  • Computer Skills (MS Word, Outlook, Excel, QuickBooks)
  • Bilingual ( Spanish)
  • Adaptable to Change
  • New Hire Onboarding

Affiliations

  • I enjoy painting as a hobby. It’s a wonderful way to unwind and also enhances my attention to detail and creativity. Each painting involves careful planning and an ability to adapt to changes, skills that are directly applicable to my role in dispatch coordination, where precision and creative problem-solving are key.

Timeline

Dispatcher - Office Assistant

EuroLine Transportation (Local-OTR)
11.2021 - 05.2024

Dispatcher Office Assistant

National Flooring Products/Sea To Land (LB Port)
01.2019 - 10.2021

Transcriptionist

Dr. Rosalee Gonzalez - United Nations Researcher
01.2013 - 12.2018

Office Assistant I

Dept. of Behavioral Health (San Bern. County)
06.2011 - 10.2014

Similar Profiles

CREATE PROFILE
Christal Alvarez