Dynamic professional with experience as a Summer Counselor at American Heritage School, adept at fostering child development and environmental awareness. Proven ability to enhance teamwork and communication, while maintaining high standards of safety and professionalism. Certified in CPR, I excel in multitasking and problem-solving to create positive experiences for diverse groups.
Overview
3
3
years of professional experience
Work History
Summer Counselor
American Heritage School
Boca Raton, FL
06.2023 - Current
Incorporated environmental education into lessons plans where possible to increase awareness about conservation issues amongst young people attending the summer camp program.
Supervised field trips effectively ensuring safety precautions were taken at all times.
Provided emergency care as needed, maintaining up-to-date certifications in first aid and CPR procedures.
Upheld high standards of professionalism while interacting with parents, colleagues, and supervisors during parent-teacher conferences or other events where appropriate behavior was expected from the summer counselor role.
Collaborated with fellow counselors for efficient planning and execution of daily schedules.
Ensured timely communication between staff members by participating in regular meetings and providing constructive feedback.
Strengthened camper relationships by facilitating open communication during conflict resolution sessions.
Supported diverse groups of campers, adapting activities to accommodate various skill levels and interests.
Server
ACTS Retirement-Life Community
Boca Raton, FL
08.2023 - 04.2025
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Crew Member
Chiptole
Boca Raton, FL
09.2022 - 06.2023
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.