Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Interests
Timeline
Hi, I’m

Christal-Chyna Lovelace

Staffing Coordinator-Health Care
New York,NY
Christal-Chyna Lovelace

Summary

Experienced Healthcare Administrative Professional with over 17 years of expertise in healthcare operations, medical billing, patient services, and accounts payable. Proficient in HIPAA compliance, staff scheduling, revenue cycle management, and patient data management. Demonstrated ability to streamline administrative workflows, improve process efficiency, and ensure regulatory compliance. Seeking clinical and research opportunities to further expand knowledge and gain hands-on experience for medical school aspirations. Known for excellent communication skills, critical thinking, and team collaboration in fast-paced healthcare environments.

Overview

16
years of professional experience
1
Certification
3
years of post-secondary education

Work History

Ahrc Nyc

Remote Executive Staffing Coordinator
11.2017 - Current

Job overview

  • Manages call center, reports and updates staff/client data absences and emergencies to clients and facilities
  • Scheduling, and/or assigning staff to cases, and training while keeping exact, and diligent case notes in Crescent, Cell Track and Continulinks software systems
  • Review/Enter/Remove visits in scheduling and reporting systems; Running weekly, monthly, and quarterly employee reports; Monitoring and verifying scheduling hours and shifts worked weekly
  • Controlled expenses through recruitment of profitable account providers and negotiation of favorable business contracts
  • Collected and analyzed information to watch compliance outcomes and find and address trends of non-compliant behavior
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Aided senior management with making key decisions by developing and giving performance and compensation reports with status updates and improvement recommendations
  • Administratively Manages over 150 staff
  • Produce correct office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency.

Ahrc Nyc

Accounts Payable Bookkeeper
01.2015 - 11.2017

Job overview

  • Maintained account accuracy by reviewing and reconciling checks weekly
  • Managed and updated financial accounts and permanent records for more than two hundred vendors
  • Supported management by processing invoices and documents with consistent on-time delivery
  • Strengthened financial operations by conducting bank reconciliations and financial reporting
  • Matching and entering invoices to purchase orders into Great Plains software
  • Entering and cross-referencing digital documentation with Workplace software
  • Managed largest accounts in company and oversaw most departments on team
  • Processed, logged, cut, and mailed checks
  • Performed all duties remotely, during 'maternity leave', and after, from 06/2017-11/2017.
  • Facilitated smooth communication between departments, fostering collaboration in resolving billing issues or payment discrepancies.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Reduced invoice discrepancies for timely vendor payments through meticulous reconciliation efforts.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Inspected account books and recorded transactions.
  • Supported year-end closing procedures, assisting in preparation of financial statements for external audits.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.

Ahrc Nyc

Administrative Controller
06.2008 - 01.2015

Job overview

  • Supplied statistical and budget reports and greeted and supplied widespread support to visitors
  • Processed all monetary expenses for department
  • Performs administrative and secretarial support functions for front desk- as needed; coordinated and managed multiple priorities and projects; entered and tracked paid time off, generating correct PTO reports, and distribution to employees and managers
  • E-Time, and 'ADP Enterprise HRMS (EV3, and EV5)' software systems;
  • Front Desk Management-Insurance verification using EVOLV software, Patient Intake and scheduling.
  • Scheduled transportation services for people with disabilities, as well as distributed cash and metro card fares via Public Transportation Automated Reimbursing System
  • (PTAR) Worked closely with others to ensure prompt invoicing and accounts receivable
  • Kept financial records correct, current, and compliant by checking records and addressing variances
  • Oversaw expenditures and worked with accounting department to manage budgets.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Created and distributed reports on internal and external finances, audits, and budgets.
  • Optimized workflow efficiency by identifying areas for improvement and implementing necessary changes.
  • Managed budgets, assets, portfolios, accounts payable, supplies, and receivable and general financial reporting procedures.
  • Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Managed vendor relationships, negotiating contracts for cost savings and improved service quality.
  • Enhanced financial transparency by creating easy-to-understand reports that clearly outlined key performance indicators and fiscal trends for stakeholders.
  • Developed strong internal controls to safeguard company assets, reducing risk of financial discrepancies or fraud.
  • Spearheaded implementation of new expense reporting system that streamlined reimbursements for employees while maintaining strong financial oversight.
  • Collaborated with external auditors during annual reviews, providing comprehensive documentation in timely manner to facilitate smooth auditing processes.
  • Reduced operating costs with thorough budget analysis and monitoring of department expenses.
  • Oversaw payroll processing, ensuring timely distribution of wages while adhering to tax regulations and company policies.

Education

Brooklyn College of The City University of New York
Brooklyn, New York

Bachelor of Science: Psychology
05.2024

Borough of Manhattan Community College
New York, NY

Associate of Science from Biology
01.2008 - 05.2010

Fordham University
Bronx, NY

Premed Post Baccalaureate from Medical School Prerequisite Sciences
08.2024 - Current

Skills

  • Data Entry
  • Customer Service
  • Accounts payable specialist
  • Microsoft Office
  • Documentation and Recordkeeping
  • Employment Recordkeeping
  • Strong Organization
  • Recruitment Management
  • Cost Reductions
  • Time Tracking and Payroll Administration
  • HR software proficiency
  • Personnel Management
  • Staff Scheduling
  • Staff Coordination
  • Dependable and Responsible
  • Excellent Communication
  • Critical Thinking
  • Time Management
  • Remote Office Availability
  • Verbal Communication
  • First Aid/CPR
  • Attention to Detail
  • Medical Terminology
  • Excellent Written and Oral Skills
  • Other Software: ADP HRMS, EVOLV, PTAR, CMHC, MyWorkplace, Crescent, Cell Track, Great Plains; Microsoft SharePoint, VPN systems

Certification

  • Certified Medical Billing and Coding/Medical Assistant, New York, NY (2006 - 2007)
  • Licensed Security Guard, 8- & 16-hour Security Certificate
  • Certified Fire Guard
  • SCIP-R (Crisis intervention)
  • CPR, (Adult/Child) AED Certified- AHRC NYC-(Expires: 12/2023)
  • Certified Bartender- ABA (Flushing NY)
  • Valid NYS Driver's License
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Research

Clinical

Modeling

Surgery

Shadowing and Volunteering

Timeline

Fordham University

Premed Post Baccalaureate from Medical School Prerequisite Sciences
08.2024 - Current

Remote Executive Staffing Coordinator

Ahrc Nyc
11.2017 - Current

Accounts Payable Bookkeeper

Ahrc Nyc
01.2015 - 11.2017

Administrative Controller

Ahrc Nyc
06.2008 - 01.2015

Borough of Manhattan Community College

Associate of Science from Biology
01.2008 - 05.2010

Brooklyn College of The City University of New York

Bachelor of Science: Psychology

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Christal-Chyna LovelaceStaffing Coordinator-Health Care