Christal Colon

Responsible for maintaining cleanliness, order, and sanitation in assigned areas such as guest rooms, public spaces, or private facilities. The housekeeper ensures a clean, welcoming, and safe environment for residents, guests, or staff by following established cleaning procedures and safety standards.

Responsibilities:

• Greet residents, families, and visitors warmly and professionally upon arrival.
• Answer incoming calls, route them appropriately, and take accurate messages.
• Assist residents and families with general inquiries and provide information about services and facility policies.
• Manage sign-in/out logs for visitors, vendors, and staff in compliance with facility protocols.
• Coordinate appointments, transportation schedules, and visitor arrangements.
• Maintain a clean, organized, and welcoming reception area.
• Assist with administrative duties such as filing, data entry, copying, and preparing documents.
• Handle incoming and outgoing mail, packages, and deliveries.
• Communicate professionally and compassionately with residents, families, and staff.
• Respond promptly to resident or family concerns and escalate issues to management when necessary.