Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Christal Norman

Christal Norman

Oklahoma City,OK

Summary

Energetically surpassing performance expectations at FedEx, I mastered heavy lifting and team collaboration, significantly enhancing productivity. My adaptability and problem-solving skills, honed across roles at Cash Saver and Braums, consistently improved customer satisfaction and operational efficiency. Adept at multitasking, I thrive in fast-paced environments, always ready to learn and contribute to team success.

Overview

3
3
years of professional experience

Work History

Fedex Package Handler

Fedex
08.2023 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Cashier

Cash Saver
06.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Braums Crew Member

Braums Ice Cream And Dairy
01.2021 - 05.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Trained new team members on procedures, customer service, and sales techniques.

Education

Northwest Classen High School
Oklahoma City, OK
05.2022

Skills

  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Adaptable to change
  • Loading and unloading
  • Stacking Packages
  • Workplace Cleanliness
  • Label Reading
  • Order Picking
  • Willing to Learn
  • Problem-Solving
  • Team Collaboration
  • Inventory organization
  • Wrapping and boxing
  • Relationship Building
  • Time Management
  • Dependable and Responsible
  • Multitasking
  • Computer Skills
  • Organizational Skills
  • Problem Resolution
  • Verbal Communication
  • Teamwork and Collaboration

Timeline

Fedex Package Handler

Fedex
08.2023 - Current

Cashier

Cash Saver
06.2023 - 08.2023

Braums Crew Member

Braums Ice Cream And Dairy
01.2021 - 05.2022

Northwest Classen High School

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Christal Norman