Christal Norman
Oklahoma City,OK
Summary
Energetically surpassing performance expectations at FedEx, I mastered heavy lifting and team collaboration, significantly enhancing productivity. My adaptability and problem-solving skills, honed across roles at Cash Saver and Braums, consistently improved customer satisfaction and operational efficiency. Adept at multitasking, I thrive in fast-paced environments, always ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Fedex Package Handler
Fedex
2701 SW 18th St Oklahoma City, OK 73108 United St
08.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
Cashier
Cash Saver
4301 S May Ave Oklahoma City, OK 73119 United Sta
06.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Braums Crew Member
Braums Ice Cream And Dairy
3921 S Pennsylvania Ave Oklahoma City, OK 73119 U
01.2021 - 05.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Northwest Classen High School
Oklahoma City, OK05.2022
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Adaptable to change
- Loading and unloading
- Stacking Packages
- Workplace Cleanliness
- Label Reading
- Order Picking
- Willing to Learn
- Problem-Solving
- Team Collaboration
- Inventory organization
- Wrapping and boxing
- Relationship Building
- Time Management
- Dependable and Responsible
- Multitasking
- Computer Skills
- Organizational Skills
- Problem Resolution
- Verbal Communication
- Teamwork and Collaboration
Timeline
Fedex Package Handler
Fedex
08.2023 - Current
Cashier
Cash Saver
06.2023 - 08.2023
Braums Crew Member
Braums Ice Cream And Dairy
01.2021 - 05.2022
Northwest Classen High School