Christal Rolack
Wesley Chapel
Summary
Friendly and engaging team player and leader able to inspire staff to perform their best. Detail-oriented candidate adept in providing administrative support to executive officers and other staff, managing correspondences, and organizing office operations. Possesses excellent organizational, communication, and customer service skills.
Overview
10
10
years of professional experience
Work History
Private Babysitter
Tampa, Florida
08.2016 - Current
- Showed excellent problem-solving abilities in order to resolve issues quickly and efficiently.
- Developed strong communication and organizational skills while managing multiple tasks.
- Demonstrated ability to provide a safe and secure environment for children of all ages.
- Displayed patience and understanding when dealing with difficult situations involving children.
- Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.
- Built strong relationships with families through open communication and trustworthiness.
Sports Psychology Intern
Richmond, VA
01.2025 - 12.2025
- Assisted in developing treatment plans based on individual patient evaluations.
- Provided educational resources on mental health topics to clients and families.
- Remained energetic and demonstrated passion for helping clients by applying active listening.
- Supported athletes in magazine performance anxiety, building confidence, and developing mental resilience through individual and group sessions.
- Observed athletes' behaviors during practices and competitions to assess emotional responses and mental state, providing feedback to improve focus and performance.
Track and Field Assistant
Richmond, Virginia
08.2024 - 12.2025
- Maintained and organized training schedules, ensuring athletes had the necessary resources and environment to succeed.
- Supported day-to-day operations of track and field program, including event preparation, equipment management, and logistics.
- Assisted coaches with data collection and performance tracking, contributing to strategy adjustments for athletes.
- Helped maintain track and field equipment, ensuring readiness for daily practices and competitions.
- Contributed to team-building efforts, fostering a positive and encouraging environments for all athletes.
Counseling Volunteer
Richmond, VA
10.2025 - 11.2025
- Used strong interpersonal communication skills to convey information to others.
- Observe mental health counseling session to gain exposure to clinical practice and client-centered care
- Documented detailed session notes in alignment with therapeutic goals and ethical standards
- Led mock thready sessions in the tole of clinician to practice assessment, communication, and intervention skills
- Conducted research on evidence-based therapeutic goals and ethical standards
IT Secretary
Virginia Union University
Virginia
11.2023 - 05.2024
- Greeted visitors warmly upon arrival at the office; provided friendly customer service.
- Facilitated requests by answering or referring to customer inquiries in person or on telephone.
- Developed and maintained effective working relationships with clients, vendors, and staff.
- Maintained office supplies inventory by checking stock and placing orders.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Greeted visitors and callers and handled inquiries and directed them to appropriate people according to needs.
- Reviewed and scored 15 resumes daily for Tier 1 and Tier 2 IT Technician.
Financial Aid Assistant
Virginia Union University
Virginia
08.2022 - 05.2023
- Delivered messages and ran errands.
- Maintained confidential records and files related to student financial aid information.
- Simplified office procedures to increase efficiency and productivity.
- Answered multiple telephone system to direct calls and take messages.
- Provided exceptional customer service to students, families, and staff regarding financial aid eligibility requirements.
- Operated office machines, such as photocopiers and scanners, voice mail systems, and personal computers.
Concessions Worker
Tampa, Florida
09.2016 - 05.2022
- Worked collaboratively with other employees to ensure smooth operations during peak hours.
- Resolved customer complaints in a professional manner.
- Demonstrated strong organization multitasking skills while managing multiple responsibilities simultaneously.
- Processed payments using cash registers or other electronic payment methods.
- Assisted customers with product selection and answered questions regarding menu items.
- Cleaned up and broke down concession area at end of event.
Chef Assistant
Tampa, Florida
09.2015 - 05.2019
- Maintained high standards of food safety and sanitation regulations at all times.
- Managed inventory of ingredients and supplies needed for daily operations.
- Displayed excellent customers service skills by promptly responding to guest inquiries or complaints.
- Changed and sanitized cutting boards and surfaces to avoid cross-contamination.
- Assisted the head chef with menu planning development and implementation.
Education
B.S. - Bachelor of Science
Virginia Union University
Richmond, Virginia05.2026
High School Diploma - undefined
Robinson High School
Tampa, Florida05.2022
Skills
- Empathy development
- Client rapport building
- Organized and efficient
- Problem-solving
Accomplishments
- Dean's List ( Fall 2022 - present)
- John Barco Steven Scholarship Recipient
- Lettie Pate Whitehead Foundation Scholarship Recipient
- Cross Country Sportsmanship Award Woman Cross Country 2023-2024
Student Experience
- McNair Scholar
- Strada Scholar
- Psychology Club
- Student - Athlete Advisory Committee
- 18th Annual HBCU Career Development Marketplace
Timeline
Counseling Volunteer
10.2025 - 11.2025
Sports Psychology Intern
01.2025 - 12.2025
Track and Field Assistant
08.2024 - 12.2025
IT Secretary
Virginia Union University
11.2023 - 05.2024
Financial Aid Assistant
Virginia Union University
08.2022 - 05.2023
Concessions Worker
09.2016 - 05.2022
Private Babysitter
08.2016 - Current
Chef Assistant
09.2015 - 05.2019
High School Diploma - undefined
Robinson High School
B.S. - Bachelor of Science
Virginia Union University