Christalina Olivier
Naples
Summary
Results-driven manager specializing in project management and clinical implementations. Demonstrated success in optimizing operational efficiency and fostering high-performance teams. Skilled in mentoring staff to achieve organizational goals.
Overview
30
30
years of professional experience
Work History
Manager - Physics and Clinical Applications
Elekta
Atlanta
08.2014 - Current
- Led cross-functional teams to optimize operational efficiency in medical technology deployments.
- Managed project timelines and resources for timely delivery of healthcare solutions.
- Trained and mentored staff on customer service and technical support best practices.
- Facilitated interdepartmental communication to streamline workflows and enhance execution.
- Implemented process improvements to enhance team performance and resource utilization.
- Coached team members to elevate job performance through targeted training.
- Provided leadership during organizational changes and crisis situations.
- Assigned tasks based on skill levels to maximize team effectiveness.
Clinical Applications Specialist
Elekta
Atlanta
08.2008 - 08.2014
- Supported clinical teams with software implementation and training sessions.
- Collaborated with healthcare professionals to optimize application performance.
- Analyzed user feedback to enhance software usability and functionality.
- Coordinated troubleshooting efforts for software issues in clinical settings.
- Demonstrated software features during product presentations and workshops.
- Facilitated communication between technical teams and end-users for improved support.
- Performed user acceptance testing of clinical applications to ensure accuracy and functionality.
- Provided technical support and troubleshooting assistance for clinical users having difficulty with electronic health record systems.
- Diagnosed complex technical problems related to clinical applications and proposed solutions accordingly.
- Configured, tested, and implemented new software applications for clinical users.
Lead Radiation Therapist
Princess Margaret Hospital
Toronto
01.2006 - 08.2008
- Administered radiation treatments using advanced linear accelerators.
- Collaborated with oncologists to develop individualized treatment plans.
- Monitored patient reactions and adjusted treatment as necessary.
- Educated patients on procedures, side effects, and care instructions.
- Ensured compliance with safety regulations and quality control standards.
- Trained junior therapists on equipment operation and patient handling techniques.
- Maintained accurate patient records in electronic medical systems.
- Participated in team meetings to discuss case progress and treatment strategies.
- Instructed patients on how to prepare for their radiation treatments as well as post-treatment care instructions.
- Collaborated with physicians, nurses, and other healthcare professionals to develop individualized treatment plans for patients undergoing radiation therapy.
- Monitored patient progress and documented changes in patient condition during the course of treatment.
- Participated in multi-disciplinary meetings where decisions about complex cases were discussed by a team of specialists.
Radiation Therapist
Sunnybrook Cancer Center
Toronto
05.2003 - 12.2005
- Administered radiation treatments to patients following established protocols.
- Monitored patients during treatments, ensuring accurate positioning and delivery of prescribed doses of radiation.
- Provided emotional support to patients undergoing painful or difficult treatments.
- Adhered to all safety standards when working with radioactive materials.
- Performed radiation dosimetry calculations and prepared treatment plans for patient care.
- Used radiation therapy equipment to deliver prescribed dosages to specific body parts.
- Prepared or constructed immobilization, treatment or protection devices.
- Checked for side effects emerging as skin irritation, nausea or hair loss to assess patients' reaction to treatment.
Manager of Operations
Herbal Magic
Sudbury
04.1999 - 08.2000
- Managed daily operations to ensure efficient workflow and resource allocation.
- Supervised team members, providing training and support for task execution.
- Analyzed operational data to identify areas for process improvement and optimization.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Responded to information requests from superiors, providing specific documentation.
- Connected with clients and developed strategies to achieve sales and customer service goals.
Figure Skating Instructor
Sudbury Figure Skating Club
Sudbury
02.1996 - 08.2000
- Instructed figure skating techniques to students of various skill levels.
- Developed lesson plans tailored to individual learning needs and goals.
- Evaluated student progress and provided constructive feedback regularly.
- Organized and led group practices to enhance team dynamics and skills.
- Coordinated with parents to discuss student performance and improvement strategies.
- Mentored junior instructors in teaching methods and effective communication skills.
- Assisted in organizing club events, including competitions and showcases for students.
- Planned and organized private and group skating lessons to help students develop and advance skills.
- Instructed participants in skating skills, techniques and codes of conduct.
Education
Bachelor of Science - Radiation Therapy
University of Toronto
Toronto, Ontario Canada 05-2023
Bachelor of Science -
Laurentian University
Sudbury Ontario Canada05-1999
Bachelor of Arts - Psychology
Laurentian University
Sudbury Ontario Canada05-1999
Skills
- Operational efficiency and process improvement
- Project management and task delegation
- Medical technology expertise
- Customer service and support
- Team collaboration and staff development
- Resource allocation strategies
- Effective communication skills
- Crisis management and decision-making
- Performance coaching and goal setting
- Change management techniques
- Expense tracking and analysis
- Complex problem-solving abilities
- Schedule preparation and planning
- Medical technology
- Performance evaluations
- Crisis management
- Performance coaching
- Expense tracking
- Team collaboration
- Resource allocation
- Workflow optimization
- Complex Problem-solving
- Key performance indicators
Accomplishments
Customer Elekta Award
Timeline
Manager - Physics and Clinical Applications
Elekta
08.2014 - Current
Clinical Applications Specialist
Elekta
08.2008 - 08.2014
Lead Radiation Therapist
Princess Margaret Hospital
01.2006 - 08.2008
Radiation Therapist
Sunnybrook Cancer Center
05.2003 - 12.2005
Manager of Operations
Herbal Magic
04.1999 - 08.2000
Figure Skating Instructor
Sudbury Figure Skating Club
02.1996 - 08.2000
Bachelor of Science - Radiation Therapy
University of Toronto
Bachelor of Science -
Laurentian University
Bachelor of Arts - Psychology
Laurentian University