Christal Medina
El Paso,Texas
Summary
Dear Hiring Professional: Please consider this letter of introduction as an expression of my interest in exploring and identifying career employment opportunities with your organization. I offer valuable teamwork and cross-functional team leadership abilities. I am exploring career opportunities where I can fully engage my talents and expertise to produce significant bottom-line contributions for your organization. I have a strong work ethic and problem-solving abilities that have enabled me to enhance my performance and respond effectively to constantly changing demands. I am direct and decisive, yet flexible in responding to constantly changing organizational demands. Although practical in nature, my resume cannot convey the full level of enthusiasm and energy I bring to new challenges. I would be very interested in speaking with you to explore how my skills, strengths, and experience can benefit your association. I look forward to hearing from you.
Overview
12
12
years of professional experience
Work History
Internship
Dismas Charities
El Paso, Texas
01.2024 - 12.2024
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Developed individualized service plans based on client's strengths and identified needs.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Experience in a community corrections/re-entry center.
- Analysis and application of theoretical and therapeutic modalities.
- Conduct biopsychosocial evaluations/assessments.
- Conduct group sessions.
- Prepare intervention/treatment plans.
- Experience in case management (weekly sessions with a caseload of 3-5 residents) in collaboration with counseling staff.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy in individual and group settings.
Deposits
Dave and Busters
El Paso, Texas
10.2023 - 06.2024
- Initial point of security for all money, money equivalents, and all applicable paperwork, including private guest information, and documents.
- Makes timely and accurate calculations of bill transactions.
- Assists staff with banks, checkouts, and money, and money equivalent procedures.
- Conducts inventory during and after shift, if applicable.
- Handles money accurately and balances high volume of receipts.
- Created and executed daily bank deposits.
- Processed customer payments, invoices, and deposits.
Operations Coordinator
El Paso Chamber of Commerce
08.2020 - 07.2022
- Oversee Business Solutions Center (BSC) by collecting constituent data, maintaining webpages, and correspondence with local businesses
- Routinely answers phone and email inquiries from the community, and oversees the process from the initial request to closing.
- Log all communications received by phone, mail, and social channels (Facebook, Instagram, LinkedIn, and Twitter) to assure accurate data collection.
- Reconciled monthly operating budgets and shared information with the senior management team.
- Update database systems to include the Customer Relations Management System, Raisers Edge.
- Managed internal operational standards and productivity targets.
- Scheduled meetings for the senior management team, and booked conference rooms.
- Prepared agendas, meeting minutes, presentations and other materials for principal's review.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Executed special objectives and projects in response to executive team and board member requests.
PEMIS Specialist
Socorro Independent School District
01.2019 - 03.2020
- Maintain and file accurate student records, and student demographic data, through proper documentation.
- Enroll and maintain student demographic data in the student information system, and cumulative folder.
- Notify appropriate district personnel of flagged systems and data sets.
- Maintain the schedule, coding in the student information system.
- Support the goals and objectives of the school district, and follow all district policies.
- Collect all records and/or request documentation pertaining to student enrollment in accordance with district and state policy.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Instructional Aide
Socorro Independent School District
08.2018 - 01.2019
- Provide targeted instructional support and interventions of students
- Perform equivalent activities as determined by the district
- Participate in in-service training programs as assigned
- Assists teach in devising special strategies and instructional activities for reinforcing material or skills based on a sympathetic understanding of students, their needs, interests, and abilities
- Perform tasks and assumes responsibilities under general supervision of a certified teacher or teaching team
- Developed materials for classroom teachers to support instruction, lab work or in-class activities
Administration Assistant/Coordinator
Southwest University
01.2017 - 06.2018
- Prepare all aspects for students to gain field of study certification
- Take detailed meeting minutes, writes, and distribute emails, correspondence memos, letters, and forms
- Update and maintain office policies and procedures
- Assist in resolving any administrative problems
- Assisted management with special projects to complete all tasks by deadlines
- Maintained databases and contact lists to keep important contact information accurate and up to date
Lab assistant
Southwest University
06.2013 - 12.2016
- Assist instructor with day-to-day activities
- Build up and break down of lab or activity of the day
- Grading and recording student academic progression
- Assist instructor meet student objectives
- Orchestrated date and times for examinations, proctors and delivers student results
- Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained organized expense log
Education
Master of Science - Licensed Clinical Social Work, Certificate in Trauma
Simmons University
Boston, MA05-2025
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ05.2022
Associate of Applied Science - Psychology
El Paso Community College
El Paso, Texas06.2019
Certificate - Medical Assistant
Southwest University
El Paso, TX12.2012
Skills
- Biopsychosocial assessments
- Goal-oriented mindset
- Data analysis
- Case management
- Stakeholder communication
- Administrative tasks
- Data entry
- Meeting support
- Community outreach
- Conflict resolution
- Meeting coordination
- Event planning
- Clerical task proficiency
- Administrative duties
References
References available upon request.
Timeline
Internship
Dismas Charities
01.2024 - 12.2024
Deposits
Dave and Busters
10.2023 - 06.2024
Operations Coordinator
El Paso Chamber of Commerce
08.2020 - 07.2022
PEMIS Specialist
Socorro Independent School District
01.2019 - 03.2020
Instructional Aide
Socorro Independent School District
08.2018 - 01.2019
Administration Assistant/Coordinator
Southwest University
01.2017 - 06.2018
Lab assistant
Southwest University
06.2013 - 12.2016
Master of Science - Licensed Clinical Social Work, Certificate in Trauma
Simmons University
Bachelor of Science - Psychology
Grand Canyon University
Associate of Applied Science - Psychology
El Paso Community College
Certificate - Medical Assistant
Southwest University
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