Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Christalyn Delaney

Geismar,LA

Summary

Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

23
23
years of professional experience

Work History

District Manager

SanServe Janitorial
Baton Rouge, LA
05.2019 - Current
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Mentored team members by demonstrating best practices for sales and customer service.
  • Regularly communicated updates regarding changes in policies or procedures down through employees.
  • Conducted regular site visits to ensure compliance with company policies and standards.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Ensured all janitorial staff had the proper tools and materials needed for their jobs.
  • Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
  • Investigated accidents or injuries occurring within the facility involving janitorial staff members.
  • Created and maintained productive relationships with key stakeholders.
  • Updated safety protocols regularly in order to keep up with changing industry standards.
  • Checked quality of work regularly through inspections and official assessments.

District Manager

Finance America
Baton Rouge, LA
09.2006 - 10.2018
  • Negotiated terms of loans with borrowers, including interest rates and repayment schedules.
  • Approved or denied loan requests based on established criteria.
  • Managed a portfolio of existing loans and monitored payment status.
  • Assisted customers with understanding their options for refinancing existing loans.
  • Prepared documents for closing loans, such as promissory notes, security agreements.
  • Maintained accurate records of all loan transactions using software systems.
  • Ensured compliance with federal regulations concerning consumer rights when dealing with delinquent accounts.
  • Analyzed financial statements of potential clients to determine creditworthiness and risk level.
  • Performed daily audits of cash drawers, deposits, withdrawals, transfers.
  • Coordinated with other branches to ensure smooth operation across all locations.
  • Maintained strict confidentiality of customer information at all times.
  • Conducted regular meetings with staff members to discuss progress towards goals.

Mental Health Specialist

Bayou Mental Health
Napoleonville, LA
02.2001 - 08.2006
  • Developed and implemented individualized treatment plans tailored to the needs of each client.
  • Provided crisis intervention services in emergency situations.
  • Monitored clients' progress toward meeting their therapeutic goals.
  • Collaborated with other professionals to coordinate optimal care for clients.
  • Delivered individual therapy sessions focusing on symptom reduction and behavior modification techniques.
  • Maintained accurate records of all sessions, including case notes and progress reports.
  • Advised families on how best to support their loved ones who are struggling with mental illness.
  • Educated clients about healthy lifestyle choices, self-care strategies, and relapse prevention methods.
  • Provided referrals for additional resources or services when necessary.
  • Assisted in developing action plans for individuals at risk of suicide or self-harm behaviors.
  • Worked closely with community organizations to identify potential resources for clients.
  • Participated in regular team meetings with other clinicians to discuss cases and review treatment plans.

Education

General

Assumption High School
Napoleonville, LA
05-1995

Skills

  • Profitability Optimization
  • Workforce Development
  • Strategic Planning
  • Budget Management
  • Contract Management
  • Proposal Development
  • Financial Management
  • Staff Recruiting
  • Leadership Development
  • Compliance Monitoring
  • Performance Evaluation
  • Documentation And Reporting
  • Policies and Procedures
  • Chemical Handling
  • Supervisory Experience

Accomplishments

  • 12 plus years finance experience
  • 17 plus years management
  • Maintained award for #1 district multiple years

References

References available upon request.

Timeline

District Manager

SanServe Janitorial
05.2019 - Current

District Manager

Finance America
09.2006 - 10.2018

Mental Health Specialist

Bayou Mental Health
02.2001 - 08.2006

General

Assumption High School

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Christalyn Delaney