Summary
Overview
Work History
Education
Skills
Timeline
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CHRISTA MICAH CADDAUAN

Chicago,ILLINOIS

Summary

Diligent, adaptable, and self-motivated professional eager to learn and work hard to improve and acquire more skills related to hospitality and management.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Moy Lee
05.2023 - Current
  • Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
  • Operated multiple telephones to answer and forward calls
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently
  • Calculated end of day total finances from tips to revenue.

Barista/Cashier

HMS Host - Starbucks
06.2022 - 05.2023
  • Operated cash register and accurately processed payments, returns, and exchanges
  • Cross-trained colleagues on proper use of POS systems for efficient checkout times
  • Greeted and informed customers of products, fostering positive store experiences
  • Followed safety standards for handling hazardous materials such as chemicals or cleaning products
  • Delivered exceptional customer service at all points of contact.

Team Member

Panera Bread
01.2022 - 06.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

Diploma - Nursing Candidate

Americare Technical Institute

Skills

  • Hospitality Service
  • Customer Assistance
  • Verbal and Written Communication
  • Listening Skills
  • Travel Coordination
  • Catering Coordination

Timeline

Front Desk Receptionist

Moy Lee
05.2023 - Current

Barista/Cashier

HMS Host - Starbucks
06.2022 - 05.2023

Team Member

Panera Bread
01.2022 - 06.2022

Diploma - Nursing Candidate

Americare Technical Institute
CHRISTA MICAH CADDAUAN