CHRISTA MICAH CADDAUAN
Chicago,ILLINOIS
Summary
Diligent, adaptable, and self-motivated professional eager to learn and work hard to improve and acquire more skills related to hospitality and management.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Moy Lee
05.2023 - Current
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
- Operated multiple telephones to answer and forward calls
- Processed payments received from customers via cash or credit card transactions accurately and efficiently
- Calculated end of day total finances from tips to revenue.
Barista/Cashier
HMS Host - Starbucks
06.2022 - 05.2023
- Operated cash register and accurately processed payments, returns, and exchanges
- Cross-trained colleagues on proper use of POS systems for efficient checkout times
- Greeted and informed customers of products, fostering positive store experiences
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products
- Delivered exceptional customer service at all points of contact.
Team Member
Panera Bread
01.2022 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Diploma - Nursing Candidate
Americare Technical Institute
Skills
- Hospitality Service
- Customer Assistance
- Verbal and Written Communication
- Listening Skills
- Travel Coordination
- Catering Coordination
Timeline
Front Desk Receptionist
Moy Lee
05.2023 - Current
Barista/Cashier
HMS Host - Starbucks
06.2022 - 05.2023
Team Member
Panera Bread
01.2022 - 06.2022
Diploma - Nursing Candidate
Americare Technical Institute
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