Christe Murray
Costa Mesa,United States
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, accounting functions, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance. Experienced in handling numerous projects at once while ensuring accuracy.
Overview
18
18
years of professional experience
Work History
Office/Operations Manager
Cushman & Wakefield
07.2021 - Current
- Oversee and manage 2 corporate offices with over 150 employees
- Creatively solve problems to ensure the offices operate in an efficient and effective manner
- Provide formal leadership, mentoring and supervision to the administrative and office operations support staff (20+ direct reports)
- Organize, assist, oversee and lead internal meetings and events
- Responsible for patterning with talent acquisition on all recruiting and onboarding
- Take timely action with Human Resources to correct unsatisfactory conditions or performance issues
- Oversee office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planning
- Ensure corporate standards and internal company processes and systems are leveraged
- Work with FP&A to build annual budget for office
- Manage purchasing and maintenance of office supplies and office equipment
- Solicit and negotiate vendor bids, contracts, and pricing
- Manage budget, firm brand, marketing, and PR
- Manage onboarding for all local new hires, including preparing space, equipment and customizing the training program for each employee
- Track vacancy and utilization metrics within office
- Review and approve all expense reports and determine if expenses are appropriate and in policy
- Completes a monthly revenue forecast to senior leadership to gain insight on future revenue pipeline
- Ensures efficient office operations by overseeing office equipment, facilities management, contracts and supply orders
- Acts as change and culture agent, supporting the vision and direction for the operations team by implementing new policies and procedures directed at continuous improvement and service excellence
- Ability to develop systems/processes and/or teams that are flexible, adaptable and results oriented reaching the goal of maximum efficiency
- Able to work under pressure, deal with multiple deadlines, effectively handle stressful situations and work with minimal direction/supervision
Accounting Analyst
Caprock Partners
07.2020 - 07.2021
- Manage daily liquidity report for short-term cash forecasting
- Daily recording of cash receipts including checks, ACH and wire payments
- Complete account audits and forensic research for tenant payment disputes and billing
- Manage monthly billing process for 1,000+ tenants across 25 properties including sending customer invoices
- Accounts Payable: entering new vendor invoices, manage approval workflow, voiding and reissuing
- Manage the write-off and collection process
- Charge tenant bill backs, utilities and late fees
- Lease Administration: review and input of all lease related documents, security deposits
- Manage bank reconciliation for portfolio of accounts
- Setup new bank accounts
- Compile/Submit monthly loan draw packages, work with lenders to obtain timely funding to pay our contractors/vendors
- Track all details of development/construction costs by commitments, actual, budget and forecast
Treasury Analyst
BKM Capital Partners
06.2018 - 03.2020
- Managed cash flow for a portfolio of $1.7B AUM, 10.6M Sq Ft. & 53 active properties
- Position cash daily across all property & fund level entities, including review of funding needs, and updating near-term cash forecast
- Responsible for handling all aspects of online banking to include, but not limited to account setup, user entitlements, bank statements, and web administrator of 250+ bank accounts
- Function as the primary liaison between banks, departments, and business partners
- Managed the loan draw process including the preparation of construction loan draw packages
- Worked closely with lenders to ensure timely loan draw funding in excess of $1M each month
- Tracked all details of development/construction costs by commitments, actual, budget and forecast
- Maintain a system of policies and procedures that impose an adequate level of control over treasury activities
- Analyze & track monthly bank charges, work within the banking relationship to negotiate fees
- Assist in technical research on accounting, treasury, and banking issues
- Develop procedures, innovate, and help increase automation
- Prepare and/or process bank transfer requests, including wire, book transfer and account transfers
- Prepare and/or process requests to open and close back accounts
Accounts Receivable Specialist
BKM Capital Partners
03.2017 - 06.2018
- Processed a variety of tenant charges, credits, write offs and payments for the entire portfolio consisting of 40+ properties and 1,500+ tenants
- Worked with other internal departments to ensure cash management of properties is accurate and properly reported
- Reviewed and monitored all account receivables for the portfolio of properties
- Posted checks, receipts, and other income received from tenants
- Responded to emails and phone inquiries for all tenant questions, issues, and concerns
Accounts Receivable Specialist
Olen Properties
12.2011 - 03.2017
- Recorded daily bank deposits/cash receipts, ACH, Wires & Credit Card payments in excess of $1M
- Assigned daily tasks to A/R team of more than 5 people; Trained and supervised new employees within the team
- Abstracted new leases, renewals, modifications & amendments
- Reviewed complex leases, including the identification of parties, clauses, and financials for quality control
- Tracked lease critical dates to ensure notification requirements are met
- Completed monthly review, audit and processing of rent payments within internal guidelines
- Monthly invoicing, account audits, collections, statements, rent increases, month-to-month notification letters
- Charged tenant bill backs, utilities, late fees and monthly lease fees
- Daily tenant interaction via phone, email and in person
- Completed breach and surrender computations
- Assisted Senior Accounting Manager in reconciling year end including annual budget calculations for direct expenses
- Completed month end closing
Office Manager
Advantage Conveyance
01.2007 - 12.2011
- Supervised 2 office employees and 4 general subcontractors
- Submitted extensive rehab and repair bids to our client for property preservation needs
- Scheduled all construction work
- Successfully managed multiple projects concurrently
- Conducted quality control on-site walkthroughs
- Ensured project timelines were met and promptly resolved any arising issues
- Worked with the City for permit work and inspections
- Data entry and invoicing
Education
High School -
Mission Viejo High School
Accounting and Business Management -
Orange Coast College
Skills
- Budget Management
- Customer Service
- Training & Onboarding
- Staff hiring
- Forecasting
- Organizational leadership
- Problem-solving
- Office administration
- Staff management
- Facilities management
- Clear oral/written communication
- Organizational skills
Timeline
Office/Operations Manager
Cushman & Wakefield
07.2021 - Current
Accounting Analyst
Caprock Partners
07.2020 - 07.2021
Treasury Analyst
BKM Capital Partners
06.2018 - 03.2020
Accounts Receivable Specialist
BKM Capital Partners
03.2017 - 06.2018
Accounts Receivable Specialist
Olen Properties
12.2011 - 03.2017
Office Manager
Advantage Conveyance
01.2007 - 12.2011
Accounting and Business Management -
Orange Coast College
High School -
Mission Viejo High School
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