Christel Hensley
Reno,NV
Summary
Accomplished Project Manager with 10 years of experience leading cross-functional teams to successfully deliver projects on time and within scope in remote environments. Adept at managing multiple projects simultaneously, coordinating with stakeholders, and streamlining workflows for optimal efficiency. I possess a strong knowledge in both photo editing and film editing software, enabling me to create stunning visuals and engaging narratives. Additionally, I have a solid understanding of photography techniques and camera settings, allowing me to capture high-quality images that make a lasting impression.
Overview
14
14
years of professional experience
Work History
Project Manager
Zoo Digital
06.2021 - 03.2025
- I successfully managed multiple projects with a high level of client focus, from kick-off to final delivery
- All projects were delivered on strategy, completed on time, and improved client responsiveness
- Additionally, I built partnerships
- Prepared detailed project plans, risk assessment and tracking, and resource management to meet master plan milestones
- Collaborated with distributed teams, which included clear communication and coordination across time zones
- Tracked project performance on a regular and timely basis, reported detailed reports to the relevant stakeholders, and suggested improvements or corrective actions where necessary
Care Coordinator
One Call Medical
10.2020 - 05.2021
- Handle both incoming and outgoing calls from patients, ensuring a seamless coordination of scheduling for necessary medical exams as mandated by referrals from their physicians
- Conduct thorough intake assessments for workers' compensation injuries, diligently gathering orders and relevant information from the patient, adjusters, nurse case managers, or the referring doctors to facilitate appropriate care
- Worked with team leads and departmental leaders to ensure appropriate resources were available and task assignments were correct
- Proactively follow up with medical providers to assess the necessity of reviews or to procure any missing documentation essential for comprehensive patient care
Account Coordinator
Paramount Pictures
10.2012 - 01.2018
- Mastered the workflows for Paramount titles in digital media and tape-based formats
- Maintained and updated SharePoint sites with information on pending assets and transcodes
- Generate and maintain detailed Excel spreadsheets to effectively monitor and manage outstanding orders
- Design and implement a comprehensive metrics system to analyze and manage files that have been rejected, enabling continuous improvements and effective resolution of issues
- Foster strong communication with clients, providing regular updates on the status of their current orders and addressing any inquiries or concerns promptly
- Maintained communication between project stakeholders, so that everyone knows what changes are being made and important decisions involved
Account Manager
Deluxe
07.2011 - 10.2012
- I assisted senior account managers in every aspect of project delivery, budgeting, scheduling, and tracking
- Created project timelines and monitored progress against milestones to ensure on-time delivery
- Assisted in conducting risk assessments, recognized key factors that could hinder a project, and developed action plans to address such risks
- Organized meetings between clients, vendors, and the team
- With the ongoing changed project requirements, it was vital for all parties to maintain the same goal
- Created detailed documentation of all project activities, budgets, and correspondence, providing full project lifecycle visibility
Education
High School Diploma -
John Burroughs High School
Burbank06.2002
Skills
- Photo Editing
- Project development
- Film threading
- Strategic Planning
- Microsoft Office
- Visual effects
- Digital media expert
- Data Analysis
- Digital asset management
- Requirements Gathering
- Photograph modification
- Client Relationship Management
- Image retouching
- Photoshop skills
- Photo retouching
- Video editing
Timeline
Project Manager
Zoo Digital
06.2021 - 03.2025
Care Coordinator
One Call Medical
10.2020 - 05.2021
Account Coordinator
Paramount Pictures
10.2012 - 01.2018
Account Manager
Deluxe
07.2011 - 10.2012
High School Diploma -
John Burroughs High School
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