Christel Laster
Garland,TX
Summary
Proven leader and critical thinker, adapt at transforming challenges into profitability and excellence, notably at Dickeys BBQ Pit. Mastered inventory control and team coordination, boosting customer satisfaction and employee morale. Excels in communication and leadership, ensuring top-notch service and operational standards. Achieved significant improvements in food waste reduction and health inspection readiness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager of Food Service
Dickeys BBQ Pit
06.2012 - 05.2024
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- work 60 hours per week in a fast-paced mobile environment and have extensive experience with POS system operarations.
Bakery Department Manager
Albertsons Grocery Store
08.2009 - 07.2012
- Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
- Boosted employee morale with regular recognition programs, resulting in improved teamwork and higher overall job satisfaction rates within the department.
- Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
- Consistently met or exceeded health department inspection standards by prioritizing cleanliness throughout the Bakery Department''s daily operations.
Education
High School Diploma -
Monte Vista High School
Spring Valley, CA06.1992
Skills
- Professionalism
- Team player
- Critical thinking and problem solving
- strong communication skills
- Coachable
- Customer service
- Leadership
- Dependable
Certification
- Registered Food Service Manager
Timeline
General Manager of Food Service
Dickeys BBQ Pit
06.2012 - 05.2024
Bakery Department Manager
Albertsons Grocery Store
08.2009 - 07.2012
High School Diploma -
Monte Vista High School
- Registered Food Service Manager
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